Parking Services Assistant

Responsibilities

• Serves as the first point of contact for students, faculty, staff, visitors, and vendors entering the Parking Services Office, providing assistance with parking‑related inquiries and services.
• Issues physical and electronic parking permits and processes citation transactions, ensuring accurate recordkeeping and financial reporting.
• Answers and directs telephone calls, takes messages, and performs cashiering functions as needed.
• Assists with the planning and coordination of parking services for special events and university activities.
• Performs other duties as assigned.

• General office procedures, practices, and equipment.
• Microsoft Office programs, including Word, Excel, Outlook, and other related software.
• Parking policies, procedures, and related requirements.
• Department data systems, including Operations Commander and Banner, or the capacity to become proficient in their use.

• Operation of computers, office equipment, handheld devices, and related technology.
• Courteous and professional customer service.
• Clear and effective oral and written communication.
• Effective interpersonal relations with students, faculty, staff, visitors, vendors, the general public, and university departments.

• Learn, understand, and apply basic campus parking policies, procedures, and related office functions.
• Assess situations, respond appropriately, and exercise sound judgment.
• Prepare, maintain, and review accurate records, documents, and reports.
• Organize work, manage multiple tasks, follow up on assignments, and complete work in a timely manner.
• Successfully complete required department or university training, including cart safety training.

• High school diploma or GED.
• Must be able to successfully complete a criminal background check.

• Basic knowledge of campus parking operations, permit processing, citations, or related customer service functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, or status as a protected veteran.

In compliance with the Americans with Disabilities Act (ADA), Angelo State University is committed to providing reasonable accommodations to ensure equal access to employment opportunities for qualified individuals with disabilities. We are committed to ensuring that a qualified individual with a disability has the same rights and privileges in employment as non‑disabled employees. If an accommodation is requested for the job application process, please contact our office at (325) 942‑2168 or email us at hr.