LTCR Provider Investigations Inspector

Date:
Feb 17, 2026

Location:

SAN ANGELO, TX

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full‑time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

Explore more details on the Benefits of Working at HHS webpage.

Functional

Title:

LTCR Provider Investigations Inspector

Job Title: Inspector - License & Cert

Agency: Health & Human Services Comm

Department: APS Provider Investigations

Posting Number: 13930

Closing Date: 03/19/2026

Posting Audience: Internal and External

Occupational Category: Protective Services

Salary Group: TEXAS-B-20

Salary Range: $5,035.99 - $6,779.25

Pay Frequency: Monthly

Shift: Day

Telework: Not Eligible for Telework

Travel: Up to 80%

Regular/Temporary: Regular

Full Time/Part Time: Full time

FLSA Exempt/Non-Exempt: Nonexempt

Job Location City: SAN ANGELO

Job Location Address: 622 S OAKES ST

Other Locations: Abilene

MOS Codes: ,,1S0X1,2A7X2,2F0X1,43HX,4E0X1,640A,68R,86M0,87G0,87I0,87Q0,8I000,8I100,8S000,AD
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14

Provider Investigations Inspector – Starting Market Rate Salary $60,431.88

In this front‑line field position, the Inspector V investigates reports of abuse, neglect, and exploitation of adults and children with mental illness or intellectual, developmental, and physical disabilities in State Hospitals, Managed Care, and Community Intellectual and Developmental Disability (IDD) services. Investigations occur in various settings such as facilities and private residences. Investigations are completed in accordance with Texas Administrative Code and Provider Investigations policy.

Occasionally might need to testify at hearings or in court proceedings to provide information regarding policy/procedures, history, findings, or activities. This position offers a competitive starting salary; excellent state benefits, including health insurance and retirement; and the opportunity to regularly travel to different facilities within a region and across the state – Please see the Additional Information section below for more detail on travel.

In this front‑line field position, an inspector is mobile and flexible and performs minimal work at an office, though the role does require writing reports.

The state of Texas offers many benefits to employees. HHSC is a qualifying organization for the Federal Public Service Loan Forgiveness Program, which forgives the remaining balance on college student Direct Loans after making 120 qualifying monthly payments. We also offer excellent health benefits, a lifetime monthly retirement annuity as well as 401(k) and 457 Programs under the Employees Retirement System of Texas.

• Conducts interviews concerning the allegation of abuse, neglect, or exploitation.
• Collects evidence pertinent to the investigation.
• Uses critical thinking and sound judgment to analyze evidence related to the allegation.
• Writes reports summarizing the facts obtained during the investigations as to whether abuse, neglect, or exploitation occurred.
• Communicates professionally and appropriately via all communication mediums.
• Promotes and demonstrates appropriate respect for cultural diversity.
• Behaves ethically and adheres to HHSC Standards of Conduct.
• Participates in case conferences and meetings with supervisors and peers regarding case progress and disposition.
• Participates in continuous training.
• Attends work regularly in accordance with agency leave policy.
• Works occasionally outside of traditional working hours (8 am – 5 pm), which may include evening hours, weekends, and holidays, as required for case‑related functions, on‑call duties, and/or as required by management.
• Travels using a personal vehicle and/or rental car in accordance with state travel policy. Travel reimbursement provided.
• Performs other duties as assigned and required to maintain unit…