Banking Center Manager San Angelo, Sherwood Way

External Applicants:
Please apply through Prosperity Bank's Career Center at  Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants:
If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. Prosperity Bank is an Equal Opportunity Employer.

Responsible for directing and administering the operational efforts of the banking center. Ensures that established policies and procedures are followed. Oversees provision of a full range of services to customers and prospective customers. Ensures that customers are promptly and professionally served. Trains, directs, and supervises lobby and teller staff. Ensures banking center transactions, expenses, and profitability are in line with Bank standards.

• Supervises work scheduling and workflow of daily routine operations.
• Ensures banking center security by ensuring all security procedures are followed by associates.
• Ensures that operations are conducted in accordance with established Bank policies and with legal and regulatory requirements.
• Ensures weekly logs are completed correctly.
• Insures monthly and quarterly audit requirements are met.
• Supervises and assists with customer service functions. Assists in New Accounts and on Teller line as needed.
• Cross-sells Bank services.
• Implement changes to established policies and procedures within the banking center.

• Ensures that all banking center transactions are balanced at the close of each
  Provides leadership through effective objective setting and communication.
• Directly supervises lobby and teller staff. Ensures that high quality work and efficiency in operations are maintained.
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• Ensures that personnel are effective and optimally used.
• Tracks individual progress and conducts performance appraisals. Formulates and implements corrective actions as needed. Recommends promotions for associates as appropriate are Handles customer’s complaints.
• Ensures that customers are informed of Bank services and policies. Counsels' customers regarding their financial needs and services requested.
• Ensures that the Bank's quality reputation is maintained and projected.

• Ensures that banking center operations are well coordinated.
• Insure deposit growth of the bank.
• Establish sales goals/incentives to coincide with goals of the bank.
• Direct, coach and lead staff’s participation in sales goals and incentive plans.
• Manages and oversees expenses. Pursues cost‑saving measures.
• Continually seeks ways to improve banking center operations and productivity to meet established goals.
• Prepares periodic banking center activity reports and makes recommendations to management for improvements.
• Ensures that proper maintenance and general housekeeping of the building, grounds, work areas, desks, and equipment is carried out, including snow and ice removal.
• Ensures that adequate supplies, forms, and equipment are available for personnel.
• Institutes prudent safety measures.
• Keeps management informed of banking center activities, progress toward established objectives, and of any significant problems. Requests assistance when necessary.

• Fills in and performs duties in banking center positions as needed.
• Attends assigned training sessions and stays current on new operational procedures

• Banking center services are efficiently and effectively delivered in accordance with established Bank policies and standards.
• Current customer accounts are maintained or expanded, and additional ones solicited. Good business relationships exist with customers and their questions and problems are promptly resolved.
• Banking center personnel are well trained and efficient, and their activities well‑coordinated.
• Required reports and records are accurate and timely.
• Management is appropriately informed…