Assistant Director of Residential Facilities and Contracted Services

Assistant Director of Residential Facilities and Contracted Services

Job Title: Assistant Director of Residential Facilities and Contracted Services

Position Number: 977276

Department: Housing & Residential Programs

Salary: $40,000 - $50,000

Remote: No

The Assistant Director for Residential Facilities and Contracted Services oversees key functions including staff supervision and training, administrative operations, housing facilities management, institutional support, and on‑call/emergency response. This role provides advanced business and operational oversight for assigned areas and reports to the Assistant Director of Housing Operations.

Note: All staff members are part of the broader Office of Housing & Residential Programs team. During vacancies, employees may be asked to temporarily assume additional duties or assist in other roles to support departmental needs. The department will work to fill open positions as quickly as possible so staff can return to their primary responsibilities.

• Inventory & Asset Management:
  Maintain accurate inventory records for departmental assets including furniture, technology, keys, equipment, etc.; tag and track property purchases; coordinate receipt, storage, distribution, and annual inventory/audits.
• Facilities Coordination:
  Initiate, monitor, and follow-up on work orders with Facilities Management; conduct building inspections to identify maintenance needs.
• Project Management – Assist in planning and budgeting small renovation projects; maintain project documentation and compliance records.
• Manage departmental processes, programs, and contracts for areas including laundry, custodial, pest control, elevator, and waste services; assist in RFP development, vendor selection, renewals and any associated response/oversight including inspecting vendor work regularly; documenting deficiencies and enforcing corrective actions.
• Quality Control & Compliance:
  Ensure services and projects meet contract specifications, university standards, and regulatory requirements; participate in safety inspections and emergency planning. Make recommendations for improved student experience, including planning and execution to transition to in-house services as applicable.

• Recruit, train, directly supervise, and evaluate full‑time, seasonal, and student staff as applicable.
• Conduct one‑on‑one meetings and contribute to and monitor the professional development of direct supervises and indirect staff as assigned.
• Provide training and indirect supervision and support to Residence Life and other department staff/programs.

• Provide administrative over‑site for area functions including but not limited to project management, budget and operations management, contracts, staff training, development and leadership, housing facilities, departmental technology and contracts.
• Assess and report on the effectiveness of area initiatives as well as external comparative data/trend analysis, to achieve continuous improvement and meet operational and performance goals.
• Communicate effectively with internal and external stakeholders.

• Serve as a member of the Housing Administrative Leadership On‑Call Team throughout the academic year, university breaks, and summer for a residential population of over 2000 students.
• Be available to a call‑to‑duty status to assist with residence hall and campus emergencies.
• Support professional staff in responding to crises and providing follow‑up.

• Facilities and Operations Management: Comprehensive knowledge of property management, procurement processes, building systems, compliance codes, and residential environments.
• Administrative and Financial Expertise: Familiarity with university policies and procedures; demonstrated ability in budgeting, financial administration, and employee supervision, selection, and training.
• Technology and Systems Proficiency: Ability to leverage technology for efficient workflows; understanding of database logic, systems integration, and related applications.
• Communication and…