Installer Service Specialist

O'Reilly Automotive -  - Responsibilities:
Develop sales relationships with installers/professional customers;
Take customer orders over the phone and online, invoice orders, direct efforts to accurately pick and stage parts for delivery, and route delivery specialists to ensure customers receive their orders in a consistent and timely manner;
Ensure delivery vehicles are serviced and maintained according to company standards; ensure that all vehicle inspections are completed on time, accurate and daily mileages are entered into the delivery fleet management devices;
Verify all product/merchandise, including warranty parts and cores, are billed before customers leave the store;
Assist on front counter as needed and, on the retail counter as needed; help with backroom duties, e.g., auto-load, returns, stock, etc.; assist with customer labor claims, making sure they are processed quickly and efficiently