Part-time Retail Sales Associate

Overview

At Office Depot, the Solutions Advisor is a full‑time role that provides “total solutions” to customers across Technology, Services, Furniture, and Print. The solutions advisor quickly builds and maintains customer relationships and becomes a trusted advisor using training on technology products/services and print offerings.

• Proactively engage every customer to ensure a positive experience and use the selling program to promote solutions and additional products/services.
• Evaluate customer needs and determine appropriate additional offerings; refer customers to Contract Sales when appropriate.
• Provide exceptional customer service by educating customers on Office Depot products and services; coordinate assistance across the store.
• Perform cashier duties, logistics support, stocking, inventory control, store cleaning, and protect company assets.
• Continuously develop personal selling skills and specialized product knowledge through provided tools; drive technology, tech services, furniture, and print sales by supporting programs, new launches, and special initiatives.
• Train and coach new/existing associates on product and tool usage and on the selling program.
• Ensure compliance with company policies, procedures, practices, and loss‑prevention efforts.
• When not assisting customers, manage merchandise presentation, plan‑ogram updates, price changes, weekly ads and signage updates.
• Perform additional duties as assigned; for stores with co‑working, support the co‑working manager in operational execution.

• High school diploma or equivalent (preferred).
• Minimum two years of experience in a related field and in sales/customer service.
• Ability to use technology and print equipment applicable to the role, and access information needed for daily tasks.
• Proficiency in processing information/merchandise through a POS register system.
• Basic computer skills.
• Knowledge of technology and print areas.
• Strong selling, interpersonal, and communication skills to establish relationships with customers.
• Adaptability to a changing environment.
• Capability to coach and train others professionally.
• Excellent verbal and written communication; positive, engaging, action‑oriented, and integrity‑based.
• Demonstrated passion for the brand, products, services, and solutions offered.
• Desire to continually develop personal selling skills and product knowledge.

The salary range for this role is $10.30 to $11.30 per hour; all state and local minimum wages will be complied with. Eligible for the Retail Store Hourly Non‑Management Incentive program. The company offers competitive salaries, a benefits package that includes a 401(k), and opportunities for growth within the organization.

The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law. We will consider qualified applicants with arrest and conviction records under the City & County of San Francisco Fair Chance Ordinance.