Account Manager (Western Southland

About Halter

At Halter, we're on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace.

People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you'll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We're committed to delivering real change in the world - this isn't easy, and in truth, we love that it's hard.

We're backed to deliver on a mission that matters by Tier 1 investors including Founders Fund, Bessemer Venture Partners, BOND, DCVC, Blackbird, Promus Ventures, Rocket Lab's Peter Beck and Icehouse ventures.

We're looking for a driven, high-performing Account Manager to join the momentum and help shape the future of farming in the Western Southland region. This is an opportunity to positively disrupt an industry and pioneer groundbreaking change, working with some of the highest-performing dairy farms in New Zealand. Serving as the primary point-of-contact for Halter customers, you will be passionate about driving farmer success for one of the world's fastest-growing companies that will transform how they farm to become leaders in productivity and sustainability.

You will be backed by a team of exceptional people on the ground in the South Island and at Halter's Auckland HQ, to ensure this is the best job you'll ever have.

Location - This role is to be based anywhere in the Western Southland region. Frequent travel is required as part of the position.

• Revenue Retention & Expansion: You will own the retention, renewals and expansion targets of Halter's existing revenue in the region.

• Ensure farmers are extracting full value from Halter to achieve their goals and ultimately understand the impact it's having on their farming business.

• Account Management: Responsible for renewing customer agreements and expanding the revenue of existing Halter customers, by adding value in every interaction to drive on-farm goals and performance.

• Deployment: Supporting the onboarding, training and implementation of the Halter system on customers' farms, ensuring all relevant farm owners, managers, and workers are able to successfully use the system.

• Relationship Building: Proactively cultivate genuine and trustworthy relationships with farmers, their teams, and families, fostering strong connections and understanding.

• Farmer Success: Strategically partnering with customers to establish clear business goals, timelines, priorities and metrics of success.

• Problem-Solving: Provide prompt and effective communication and support to farmers and team members, addressing technical or operational challenges with expertise and efficiency.

• Community & Networking: Represent the Halter brand with pride, lead local discussion groups, and proactively build strong networks within the community for increased brand visibility and connections.

• Customer Advocate: Acting as the voice of the customer and bridging the gap with our product teams to provide important context about what is happening on the ground with our farmers and their animals.

• Technical Expertise: Working closely with our product teams to provide technical and practical advice from a farmer's perspective on everything reproduction, pasture and agronomy.

• Contribute to a positive team environment, supporting others to succeed and role modelling Halter's Operating Principles.

• A great human first

• You bring integrity, humility, and care. You do what you say you'll do. You show up for your farmers and your teammates.

• Lifelong learner mindset

• You're genuinely curious. You ask questions, seek feedback, and are excited to keep leveling up…