CPS Conservatorship Supervisor I​/II

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.

When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save.

Here’s what you get as a full‑time employee:

• 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out‑of‑pocket medical costs
• Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
• Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for)
• Optional dental, vision, and life insurance — at rates much lower than most private plans
• Flexible spending accounts for added tax savings on health and dependent care
• Employee discounts on things like gym memberships, electronics, and entertainment

The position supervises a unit of caseworkers and clerical staff responsible for providing child protective services. The position oversees the unit in accordance with Child Protective Services Handbook, Title III of the Texas Family Code, and Minimum Standards of child placing agencies. It interacts routinely with clients, judges, attorneys, children, school personnel, and all other aspects of the community.

The role of a Conservatorship supervisor is a fast‑paced, high‑energy position requiring daily assessment and decision‑making of child safety issues and permanency. One must possess the initiative to independently organize and manage numerous tasks associated with the position. CVS supervisors will interact routinely with DFPS staff, parents, children, youth, caregivers, contract providers, civil and criminal court personnel along with community representatives, and other partner agencies.

CVS supervisors manage and develop staff to ensure that services to children, youth and families are set up timely and directed toward child safety, permanency, and well‑being. They ensure that each child, youth and parent has a current plan of service, and that children visit with family members per agency policy.

Plans and manages unit operations to achieve project goals and objectives for services delivery by monitoring caseloads, consulting with staff on case issues, approving leave, and holding unit meetings.

Selects, manages, and develops staff through field visits with staff, review of performance data, conferences, training, and performance appraisal.

Interprets program policy and procedures to unit staff, other agency staff, parents, children, youth, caregivers, the courts, CASA, other stakeholders, and the general public.

Evaluates unit performance through case readings, computer reports, and observation of unit operations to ensure unit compliance with policy, procedure, and service control requirements.

Develops and maintains effective working relationships between Child Protective Services staff, Child Welfare boards, the general public, legal, medical, educational, and other community resources.

Makes casework decisions regarding the removal and placement of children and works with county and district attorneys on legal measures to initiate Child Protective Services cases.

Performs other duties as assigned and required to maintain unit operations.

Promotes, monitors, and ensures that respect is demonstrated for cultural diversity.

Attends work regularly in accordance with agency leave policy.

• Conservatorship knowledge and experience required.
• Knowledge of child development.
• Knowledge of family dynamics.
• Skill in effective verbal and written communication.
• Skill in establishing and maintaining effective working relationships.
• Skill in problem‑solving techniques.
• Ability to operate a personal computer.
• Ability to travel…