Collections Specialist

Description We are looking for a skilled Collections Specialist to join our team in San Antonio, Texas. This role is crucial in managing outstanding accounts, ensuring timely collections, and maintaining accurate financial records. If you excel in Quick Books Online and have a passion for process improvement, we invite you to contribute to our dynamic and collaborative environment.

Responsibilities:

- Oversee the collections process to ensure timely follow-up on overdue invoices and outstanding accounts.

- Develop strategies to reduce aged receivables and improve overall accounts receivable performance.

- Utilize Quick Books Online to generate invoices, update payment records, and monitor customer accounts.

- Communicate with clients to resolve payment discrepancies, disputes, or issues professionally and efficiently.

- Collaborate with internal teams, including accounting, sales, and customer service, to address account-related concerns.

- Identify opportunities for process improvements and implement solutions to enhance the efficiency of collections workflows.

- Prepare comprehensive reports on accounts receivable, including aging summaries and collection activities, for management review.

- Ensure compliance with applicable collection laws and regulations by staying informed of industry standards and best practices. Requirements - Associate or Bachelor's degree in Accounting, Finance, or a related field, or equivalent experience.

- At least 3 years of experience in accounts receivable or collections, ideally in a high-volume setting.

- Proficiency in Quick Books Online with hands-on experience managing financial records.

- Proven ability to identify and implement process improvements in collections or accounts receivable.

- Strong analytical and problem-solving skills to address complex financial issues.

- Excellent verbal and written communication skills to interact effectively with clients and team members.

- Ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment.

- Proficiency in Microsoft Excel and willingness to learn new software tools as needed.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ()  and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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