Billing Specialist

Job Summary The Billing Specialist is responsible for preparing, processing, and maintaining accurate customer billing records. This role ensures invoices are generated correctly and on time, resolves billing discrepancies, and works closely with internal teams and external customers to support timely and accurate revenue collection.

Key Responsibilities Prepare and issue accurate customer invoices in accordance with contracts, pricing, and company policies

Review billing data for accuracy, completeness, and proper authorization

Maintain and update customer accounts, billing schedules, and pricing information

Resolve billing discrepancies, adjustments, and customer inquiries in a timely manner

Collaborate with Sales, Operations, and Finance teams to ensure billing accuracy

Process credits, rebills, and refunds as needed

Ensure compliance with contractual terms, accounting standards, and regulatory requirements

Maintain organized billing records and documentation

Assist with month-end close activities related to billing and revenue

Support audits by providing billing documentation and reports

Identify and recommend process improvements to enhance billing accuracy and efficiency

Required Qualifications Associate’s or Bachelor’s degree in Accounting, Finance, Business, or a related field (or equivalent experience)1+ years of billing, accounts receivable, or related accounting experience

Strong understanding of billing processes and basic accounting principles

Experience with billing systems or ERP software such as Oracle or SAP – COINS Software experience is highly preferred

Proficiency in Microsoft Excel and other MS Office applications

High attention to detail and strong organizational skills

Experience with contract-based or recurring billing

Familiarity with revenue recognition principles

Experience in a high-volume billing environment

Knowledge of sales tax, VAT, or other applicable billing taxes

Strong analytical and problem-solving skills

Excellent written and verbal communication skills

Ability to manage multiple priorities and meet deadlines

Customer-service oriented mindset

Ability to work independently and collaboratively

Commitment to accuracy, confidentiality, and ethical financial practices
#J-18808-Ljbffr