Accounts Receivable Representative

• Base Pay $20.00 - $25.00 / Hour
• Employee Type FT - Exempt
• Required Degree High school
• Manage Others No

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Phoenix Management Solutions provides shared administrative support services to intermodal transportation motor carriers across the United States. We are adding an Accounts Receivable Representative to our team!

Our mission is to deliver exceptional administrative support to our customers while upholding the highest standards of integrity and accountability. We foster a culture of collaboration and believe in the power of teamwork. By building strong relationships with our stakeholders, we strive to be best-in-class within the transportation industry and create value that drives success for all.

The A/R Representative is responsible for managing billing accuracy and accounts receivable collections for assigned customer accounts. This role ensures timely invoicing, proactive follow-up on outstanding balances, and accurate documentation in support of company credit policies and financial objectives. The position ideal for a candidate seeking to build foundational experience in accounts receivable, billing, and customer collections within a fast‑paced logistics environment.

• Perform collections outreach via phone calls, emails, and account statements for assigned accounts
• Document all billing and collection activity within Salesforce/Revenova
• Identify delinquent accounts and elevate per company credit policies
• Assist with negotiating payment arrangements while protecting company interests
• Support cash application and accounts receivable reconciliations
• Assist with month‑end close activities related to accounts receivable
• Maintain proper documentation to support audits and compliance
• Prepare, review, and issue accurate customer invoices in accordance with company policy and contractual terms
• Validate billing data against supporting documentation (rate confirmations, PODs, BOLs, etc.)
• Resolve billing discrepancies by coordinating with Operations and Customer Service teams
• Monitor unbilled revenue and follow up to minimize invoicing delays
• Perform other duties as assigned (required)

• Basic understanding of billing and accounts receivable processes
• Strong attention to detail and organizational skills
• Professional verbal and written communication skills
• Ability to prioritize tasks in a fast‑paced environment
• Proficiency in Microsoft Office (Excel, Outlook, Word)
• Ability to analyze account activity and resolve issues with guidance
• Demonstrated ability to work effectively within a team (required)

• High School diploma or equivalent required
• Associate’s or Bachelor’s degree in Accounting, Finance, or related field preferred
• 0–2 years of experience in billing, accounts receivable, customer service, or collections
• Transportation and/or logistics industry experience a plus

• Prolonged periods of sitting and working at a computer
• Ability to lift up to 10 lbs. as part of regular duties
• Ability to stand, walk, bend, and reach as needed
• Ability to remain focused in a fast‑paced, occasionally noisy work environment

Phoenix Management Solutions
provides shared administrative services for intermodal transportation carriers across the U.S. We work with terminal and operations managers to provide accounting, finance, credit and collections, safety, and human resources services for our customers.

We offer a comprehensive health benefits package that includes four medical plans, a vision and dental plan, and additional voluntary supplemental products. All health plans are effective after 30 days of employment (on the 1st of the month). A 401k retirement benefit is available after six months of service, with a 50% match up to 4%. Weekly payroll, seven paid holidays, paid time off benefits, and a secure and professional work environment with free parking are also provided to all teammates.