Accounts Receivable and Billing Specialist - Banking, Accounting Finance - Analysts

Accounts Receivable and Billing Specialist - Banking, Accounting, & Finance Job Description

A client of Innova Solutions is immediately hiring for an Accounts Receivable and Billing Specialist.

Position type:
Full-time – Contract
Duration: 12 Months

Location:

San Antonio, TX

As an Accounts Receivable and Billing Specialist, you will:

• Conduct research for slow/dead meters and inactive accounts registering consumption (COMSR) and completes the necessary processes in SAP.
• Install, remove, or replace meters (Device Management in SAP) to address IDoc (Intermediate Document) errors and other errors due to field meter work not processing in the system. Duties are varied with substantially complex responsibilities and involve troubleshooting or resolving diverse issues and problems.
• Document all accounts where billing inaccuracies were found and estimates using a daily average to make the necessary account/billing adjustments.
• Resolve customer final bill disputes by performing investigations involving account research, premise research, and public information records research.
• Perform research and analysis on residential, commercial, industrial and municipal customers to ensure accurate billing using various production systems to include UIQ, EIP, SAP, MDS, and WMIS.
• Obtain over the air meter reads for unfulfilled meter read orders, searches for non-communicating AMI meters, investigates high/low demand and consumption failures and resolves.
• Exposure to volatile work environment to include irate customers, escalated requests from upper management, and special projects. Perform research and analysis of final/inactive accounts with outstanding balances to identify potential match and transfer to active accounts.

The ideal candidate will have:

• High School diploma or GED
• Proficient knowledge of the online billing system using SAP
• Proficient communication with both internal and external customers through telephone and/or walk in office
• Assist customers and complete work assignments with minimal oversight or supervision.

Preferred Skills &

Qualifications:

• Proficiency in MS word, Excel, PowerPoint and Outlook.

This position is only open to applicants who can be engaged on a W-2 basis.

Rudra Naithani

Rudra

Pay Range*: $17 - $19/hr.

Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits:
Innova Solutions offers benefits (based on eligibility) that include the following:
Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal &  protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

• Named One of America’s Best Employers for New Grads by Forbes (2024
• Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, )
• One of the Largest IT Staffing Firms in the US – Ranked #3 by Staffing Industry Analysts (SIA, 2024)
• One of the Largest Staffing Firms in the US – Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & Hire Genics)
• Named One of the Top Ten…