Receptionist, Administrative​/Clerical

Overview

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At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities, and we strive for a high performing, connected culture where everyone belongs.

We are committed to our long-term strategy known as Block Next, focusing on innovation, client experience, and sustainable growth to elevate how we work, serve, and lead in our industry. If you embrace challenges as opportunities and want to make a meaningful difference where you live, work, and play, our door is open.

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients as they would like to be scheduled
• Help ensure all clients' needs are met during service, whether in person, over the phone, or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience (preferred)
• Experience in a fast-paced environment
• Customer service experience
• Ability to multi-task
• Strong organizational and time-management skills
• Computer proficiency with the ability to use Microsoft Office

We invest in our people by supporting their total well-being. Our benefit offerings help associates plan for health, wellbeing, and financial wellness needs.

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You, to build healthy habits
• Neurodiversity and caregiver support for you and your family
• Discounts on everyday items and services
• Benefits with eligibility requirements:
  Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan
• to view all available benefits

We are committed to building a connected culture where trust, care, and connections help us work together and create an environment where everyone feels safe to bring their authentic self to work, and to belong as part of a larger team.

You will be immersed in an exceptional work environment recognized on Best Companies lists and surrounded by colleagues who support each other’s growth.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you’re looking to make an impact, H&R Block is the place for you.

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