Office & Facilities Supervisor

Overview

Avalon Bay Communities, Inc., an equity REIT, has a long-term track record of developing, redeveloping, acquiring and managing distinctive apartment homes in some of the best U.S. markets, and delivering outsized, risk-adjusted returns to shareholders. With equal parts experience and vision, we’ve established a leadership position rooted in our purpose of creating a better way to live and that is always focused on building value for the long term.

Creating a better way to live is the purpose that binds Avalon Bay associates. We take that purpose seriously and expect you will as well. By focusing on collaboration, innovation, and taking ownership of our choices and actions, we act in ways that focus on creating value for our customers, investors and associates. Your positive, professional, and consistent personal interactions make Avalon Bay a great place to work.

The Office & Facilities Supervisor is responsible for ensuring the smooth operation of the Customer Care Center by managing both office administration and property-related functions. This hybrid role combines facilities oversight with administrative support to create a safe, efficient, and welcoming workplace for associates.

• Supervise housekeeping, reception, maintenance, and general office operations.
• Coordinate office space renovations in partnership with senior site leadership and facilitate associate moves.
• Maintain service contracts for office equipment and manage vendor relationships.
• Collaborate with the landlord on parking-related matters and property operations.
• Oversee day-to-day functioning of office facilities, ensuring compliance with company standards and applicable regulations.
• Orient new associates to the building and issue personal and visitor badges.
• Participate in local and corporate health and safety initiatives.
• Process invoices and manage the property operations budget.
• Maintain and replenish inventory for events, meetings, and common areas, including break rooms.
• Monitor supply levels and anticipate future needs.
• Ensure all office facilities and equipment function properly (e.g., restrooms, break rooms).
• Complete office errands and mail processing as needed.
• Provide administrative support, including calendar management, travel arrangements, and event coordination.
• Prepare meeting materials, presentations, and documentation.
• Create and maintain databases, spreadsheets, and other files.
• Assist in planning site-specific company events, meetings, and special projects.

• High School diploma or equivalent (GED);
  Bachelor’s degree preferred.
• Minimum of 2 years’ experience in facilities management, residential, or commercial property operations.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills with all levels of management.
• Ability to manage vendor activity and contracts effectively.
• Proficient in Microsoft Office and familiar with office management systems and vendor portals.
• Demonstrated problem-solving skills and ability to work independently.
• Ability to prioritize initiatives and meet deadlines.
• Comfortable operating general office equipment (computer, copier, postage machine, etc.).

We know that our teams are the beating heart of our success and we’re committed to showing our appreciation.

We offer:

Comprehensive benefits — health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more. Information is available in the Benefits section.

Growth based on achievement and promotion from within.

Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization – including destination awards, Avalon Bay’s Very Best recognition program and others!).

A 20% discount on our incredible apartment homes.

A culture built on purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.

Avalon Bay is proud to be an equal opportunity employer and is committed to an…