Mailroom Associate - Coppell, TX

About Xerox Holdings Corporation

At Xerox,
we make work, work! For more than 100 years, Xerox has continually redefined the workplace experience. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients and within our culture. Learn more at  and explore our commitment to diversity, inclusion and belonging.

The Mailroom Associate supports Xerox-managed service sites by providing efficient docucare, mail, and office-related services. This role blends hands‑on document production and finishing work with basic client support and workflow coordination.

• Assist new FM site implementation.
• Assists Site Manager or Supervisor in offering suggestions for improvement. May include new suggestions or suggestions to existing processes or procedures
• Assists in the training of new and existing employees
• Maintains accurate, complete, and up to date Site Procedure Guides, Forms and Logs, and other Site Branding as directed by Site Manager or Supervisor
• Collects data for the completion of the Monthly Management Report as directed by the Site Manager or Site Supervisor
• Orders paper, toner and other supplies as directed by Site Manager or Supervisor
• In the absence of onsite personnel, may perform any of, but is not limited to the following duties:
• Processes all incoming and outgoing mail
• Performs other mailroom functions, such as mail fulfillment, which includes sorting, filing, packaging, and processing shipments for delivery to multiple locations
• Shipping and Receiving, including the movement of boxes and or equipment
• Provides Courier Service for the pickup and delivery of mail and copy jobs, on campus and offsite
• Assists in the Copy Center and performs all functions required for the delivery and completion of all copy requests. May include the usage of binding, folders, laminators, etc.
• Performs basic troubleshooting on all equipment used within the Dahill Center
• Assists in the coordinating of work assignments to meet specific deadlines and service deliverables
• Manage all aspects of the XBS Center in the absence of the Site Manager or Supervisor
• Performs Front Desk Receptionist duties.
• Performs other duties as required.

• Basic to intermediate proficiency with Microsoft Office (Word, Excel, Outlook).
• Strong organizational and multitasking skills in a fast-paced environment.
• Ability to operate and maintain various print and mail equipment.
• Clear communication skills and a customer service mindset.
• Physical ability to lift up to 50 lbs and stand/walk for long periods.
• Bilingual (English/French or other languages) preferred for some locations.

• High School Diploma or equivalent required.
• Minimum 1 year experience in a print, mail, or customer service role.
• Post-secondary training in technology, office administration, or print production is a plus.

• Full medical/dental/vision, wellness credits, and a company contribution to a Health Savings Account and 401k matching.
• Paid time off, plus holidays and personal days
• Substantial growth opportunities for future career development within a supportive and collaborative company culture