Office Administrator; Shared Services

Description

The Office Administrator is the central administrative and communications hub for Morgan’s enterprise, ensuring a professional, efficient, and well‑organized front office. This role manages multi‑line phone systems, welcomes and directs visitors, coordinates shared‑services logistics, and supports daily operations across entities. As a key point of contact for internal teams, partners, and guests, the Office Administrator plays a critical role in maintaining smooth, on‑site operations.

• Serve as the primary point of contact for the enterprise, managing a multi‑line phone system, welcoming visitors, and ensuring professional, accurate routing of calls, inquiries, and information across departments and entities.
• Receive, sort, and distribute mail, packages, and deliveries, maintaining an organized and efficient front office.

• Coordinate shared‑services logistics, including parking, LH Quarry, conference room scheduling, and shared spaces, while maintaining a clean, organized, and professional office environment.
• Order, stock, and manage office and breakroom supplies, and coordinate with vendors and building services as needed.

• Manage general correspondence, maintain basic records and logs, and assist with scheduling meetings and coordinating logistics, including room setup, materials, and technology support.
• Provide general administrative support to leadership and team members across the enterprise as requested.

• Utilize Microsoft Office and office systems to support daily operations, operate standard office equipment, and adapt to new technologies and procedures as implemented.

• Collaborate with colleagues across the enterprise.
• Perform other related duties as assigned to support operational efficiency.

• High school diploma or GED required; associate degree preferred, with a minimum of three years of relevant office administration or front desk experience, or an equivalent combination of education and experience.
• Experience managing multi‑line phone systems in a professional, front‑facing office environment.
• Strong interpersonal, customer service, and professional verbal and written communication skills.
• Proficiency in Microsoft Office (Outlook, Word, Excel) with excellent organizational skills, attention to detail, and the ability to manage multiple priorities in a fast‑paced setting.
• Ability to handle sensitive and confidential information with discretion, exercise sound judgment, work independently, and collaborate effectively with a team; adaptable, reliable, and service‑oriented.

• Work is performed in a professional, on‑site office environment; core business hours are Monday–Friday, 8:00 a.m.–5:00 p.m., with occasional after‑hours work as needed.
• This position may require occasional lifting of up to 15 pounds and the performance of routine office-related physical activities, including standing, walking, bending, lifting overhead, and extended use of telephones, keyboards, and other office equipment, with or without reasonable accommodation.
• This role is on‑site only; remote or hybrid work is not available.

• Impact:
  Shape marketing and digital/social media across five Ultra Accessible™ entities, amplifying inclusion for individuals with disabilities.
• Innovation:
  Utilize on‑site production facilities to drive in‑house content creation and elevate marketing capabilities.
• Culture:
  Join a value‑driven mission centered on empowerment, inclusion, education, and innovation.
• Collaboration:
  
  Work with a diverse executive team and passionate staff.
• Leadership:
  Position Morgan’s as a national model for inclusive experiences.

• Health and wellness benefits – health/dental/vision insurance, prescription drug discounts, employee assistance programs and wellness programs. Morgan’s pays 100% of employee only coverage for Medical Plan 1, Dental, Vision and Basic Life.
• Financial and retirement benefits – include 401(k) plans, profit‑sharing plans and financial planning assistance, and matching contributions.
• Time‑off and…