Associate - Medical Records

Location:

Naco - 3370 Nacogdoches Rd Ste 116 - San Antonio, TX 78217

Position Type:
Full Time

Education Level: High School

Salary Range: $18.73 - $18.73 Hourly

Travel Percentage:
Negligible

Job Shift: Monday - Friday 7:00 AM - 3:30 PM

Job Category:
Admin - Clerical

This position will be responsible for performing quality reviews of Service Treatment Records (STRs) for separated and/or retired Total Force Members. Duties and responsibilities include, but are not limited to:

• Ensure all records and loose flowing documents received are accurately entered into the tracking database within the prescribed timelines.
• Conduct thorough research and ensure all records received on active service members are forwarded to the appropriate location, as well as document all actions taken to retrieve missing components or records.
• Properly prepare records for scanning by removing staples; making copies of documents that cannot be scanned as well as removing erroneously filed documents from other personnel filed in the service member’s records.
• Meet the quota objective for each phase of the record transition (i.e. data entry, verification, research, document preparation, scanning, quality control, disposition, and destruction).
• Perform quality control of all documents scanned prior to uploading documents into the document repository; and records are uploaded into the correct record.
• Properly fill out the certification form and upload completed records, computer‑generated record and certification form into the document repository within the prescribed timelines.
• Ensure the tracking database is updated accurately at each phase as the record transitions through the process.
• Communicate effectively both orally and in writing.
• Proficient with basic level computer skills, MS Office Suite, data entry and computer operation.
• Ensure proper disposition of all scanned records and document destruction.
• Manage inventory of records accurately; retrieve requested records within the timelines required.
• Provide excellent customer service by greeting, assisting, and responding to questions and/or concerns in a positive, professional, and friendly manner.

• Must be a U.S. citizen and eligible for a security clearance.
• High school Diploma or equivalent (GED).
• 6+ months of office/clerical experience using computers.
• Data entry experience helpful.
• Previous experience working with military records helpful.
• Basic computer skills – MS Office.
• Must be able to meet the physical requirements of the position.
• For positions that require driving, must maintain a valid driver’s license and automobile insurance coverage, and be able to travel as needed if you drive your vehicle during company business.

Equal Opportunity Employer/Veterans/Disabled