Associate - Medical Records

Job Details

• Location:
  
  Naco – 3370 Nacogdoches Rd Ste 116 – San Antonio, TX 78217
• Position Type:
  Full Time
• Education Level: High School
• Salary Range: $18.73 – $18.73 hourly
• Travel Percentage:
  Negligible
• Job Shift: Monday – Friday, 4:30PM to 1:30AM
• Job Category:
  Admin - Clerical

• Perform quality reviews of Service Treatment Records (STRs) for separated and/or retired Total Force Members.
• Ensure all records and loose documents received are accurately entered into the tracking database within prescribed timelines.
• Conduct thorough research and forward records of active service members to the appropriate location, documenting actions taken to retrieve missing components.
• Prepare records for scanning by removing staples, making copies of non‑scannable documents, and eliminating erroneously filed records.
• Meet quota objectives for each phase of the record transition (data entry, verification, research, document preparation, scanning, quality control, disposition, and destruction).
• Perform quality control of all scanned documents before uploading them to the document repository.
• Complete certification forms and upload completed records, computer‑generated records, and certification forms to the repository within prescribed timelines.
• Maintain the tracking database accurately throughout the record transition process.
• Communicate effectively both orally and in writing.
• Use basic computer skills, MS Office Suite, data entry, and computer operation.
• Ensure proper disposition of all scanned records and destruction of documents.
• Manage inventory of records and retrieve requested records within required timelines.
• Provide excellent customer service by greeting, assisting, and responding to questions and/or concerns positively, professionally, and friendly.

• Must be a U.S. citizen eligible for a security clearance.
• High school diploma or equivalent (GED).
• Minimum 6 months of office/clerical experience using computers.
• Data entry experience is helpful.
• Previous experience working with military records is helpful.
• Basic Microsoft Office skills are required.
• Must be able to meet the physical requirements of the position.
• If the position requires driving, must maintain a valid driver’s license and automobile insurance coverage and be able to travel as needed for company business.

Equal Opportunity Employer/Veterans/Disabled