Administrative Office Manager

Caprock Rentals is seeking a reliable and detail-oriented Office Administrative Assistant to join our growing team. This role is critical to keeping daily operations organized and running smoothly. The ideal candidate is proactive, highly organized, and comfortable handling a variety of administrative tasks in a fast-paced environment.

This is an in-office position based in San Antonio, supporting multiple areas of the business including operations, sales, and customer communication.

• Someone who is organized, dependable, and takes pride in their work
• A proactive problem-solver who can manage multiple tasks efficiently
• A professional communicator who represents the company well
• Someone who thrives in a fast-paced, growing environment

• Manage daily office operations and general administrative tasks
• Answer phones, respond to emails, and direct inquiries appropriately
• Maintain organized filing systems (digital and physical)
• Assist with scheduling, calendar coordination, and internal communication

• Serve as a point of contact for customer inquiries and support
• Assist with processing rental orders and customer requests
• Ensure timely and professional communication with clients

• Enter and maintain accurate data in company systems (Prexa and others)
• Track orders, contracts, and customer information
• Assist in maintaining organized and up-to-date records
• Assist with invoicing, contract documentation, and order processing
• Review documents for accuracy and completeness
• Support internal tracking of rentals, returns, and billing items

• Coordinate with field and warehouse teams as needed
• Assist in tracking equipment availability and job status
• Support logistics and scheduling for deliveries and pickups
• Use tools such as Excel, Word, and email to create and manage documents
• Leverage modern tools, including AI, to improve efficiency and organization
• Maintain professional written communication at all times

• Manage multiple priorities and deadlines effectively
• Maintain a clean and organized workspace
• Assist leadership with various administrative needs as they arise

• Previous experience in an administrative, office support, or similar role preferred
• Strong organizational and time management skills
• Excellent written and verbal communication skills
• Proficient with Microsoft Office (Excel, Word, Outlook)
• Experience with CRM or business systems is a plus

• Detail-oriented with strong accuracy in data entry and documentation
• Ability to work independently and stay on task
• Comfortable multitasking in a fast-paced environment
• Strong follow-up and problem-solving skills

• Reliable transportation and consistent attendance
• Ability to pass a drug screening
• Competitive hourly pay based on experience
• Opportunity for growth within the company
• Stable, full-time position in a growing business
• Benefits available for the right candidate