Administrative Support Specialist

Date:
May 28, 2026

Location:

SAN ANTONIO, TX

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full‑time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

Explore more details on the Benefits of Working at HHS webpage.

Functional

Title:

Administrative Support Specialist

Job Title: Administrative Asst III

Agency: Health & Human Services Comm

Department: Benefits Program Integrity

Posting Number: 17417

Closing Date: 06/11/2026

Posting Audience: Internal and External

Occupational Category: Business and Financial Operations

Salary Range: $2,953.25 - $3,659.50

Pay Frequency: Monthly

Salary Group: TEXAS-A-13

Shift: Day

Additional Shift: Days (First)

Telework: Eligible for Telework

Travel: Up to 25%

Regular/Temporary: Regular

Full Time/Part Time: Full time

FLSA Exempt/Non-Exempt: Nonexempt

Job Location City: SAN ANTONIO

Job Location Address: 11307 ROSZELL

The Office of Inspector General (OIG) Benefits Program Integrity (BPI) Administrative Assistant III reports to the BPI Management Analyst V and performs hybrid functions consisting of technical and administrative assistance work. The position requires familiarity with laws, rules, and regulations governing the investigative department, as well as applicable HHS benefits programs and associated policies, such as the Texas Works Handbook. The BPI Administrative Assistant III oversees day‑to‑day functions for BPI, coordinates complex work related to technical assistance and special projects, and supports BPI staff with travel, purchasing, and receiving goods, ordering supplies, processing mail and faxes, coordinating IT assistance, maintaining office space tracking and room reservations, and tracking and organizing both paper and electronic investigative case files.

The role also involves data support, case‑related documentation and data entry, consulting with local, state, and federal agencies, employers, and other collateral contacts regarding case records, and assisting with research and follow‑up related to the investigative process. Collaboration with local District Attorneys’ offices to monitor and update case status, responding to requests for information from internal and external stakeholders—including law enforcement entities—and protecting the confidentiality of case‑related information are key responsibilities.

The BPI Administrative Assistant III reviews information, completes documentation, and produces reports from BPI’s automated case management system (ASOIG) and other tracking and documentation systems. The position requires strong proficiency in Microsoft Office applications, the ability to develop or present training to staff regarding administrative duties or automated systems, maintain record‑keeping or filing systems, and recommend modifications to improve efficiency and outcomes.

The assistant works under general supervision, with moderate latitude for initiative and independent judgment, and may provide support and guidance to others or perform related work as assigned.

• 20% Performs administrative and support work for assigned BPI investigative area, including processing mail and faxes; scheduling meetings/appointments; drafting correspondence/documents; assisting with scheduling, travel, and work assignments; creating and completing tracking logs and documentation; completing forms and reports; maintaining supplies; and evaluating process effectiveness and offering solutions for improvement.
• 20% Conducts complex data analysis and produces accurate reports related to RAPT Team activities, as well as investigative and beneficiary‑related actions.
• 20% Assists with assigning work to investigators at the direction of leadership. Tracks and monitors assignments and coordinates with both internal and external personnel to help ensure that required…