Eligibility Administrative Assistant

Career Opportunities:
Eligibility Administrative Assistant (17839)

Posting  
17839
-Posted
- Dept of Family & Protective Services

- Region 8 CPS Dir Del - FC ELG

- Office and Administrative Support

- Not Eligible for Telework
- Other Locations (1) -a. $1 - $2999 per month

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.

When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save.

Here’s what you get as a full-time employee:

• 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs
• Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
• Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for)
• Optional dental, vision, and life insurance — at rates much lower than most private plans
• Flexible spending accounts for added tax savings on health and dependent care
• Employee discounts on things like gym memberships, electronics, and entertainment

Functional

Title:

Eligibility Administrative Assistant
Job Title: CPS FC Elig Admin Asst I
Agency: Dept of Family & Protective Services
Department: Region 8 CPS Dir Del - FC ELG
Posting Number: 17839
Closing Date: 06/30/2026
Posting Audience: Internal and External
Occupational Category: Office and Administrative Support
Salary Range: $2,481.75-$3,404.91
Pay Frequency: Monthly
Salary Group: TEXAS-A-09
Shift: Day
Telework: Not Eligible for Telework
Travel: Up to 10%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Nonexempt
Job Location City: SAN ANTONIO
Job Location Address: 3635 SE MILITARY DR
Other Locations: San Antonio

The position provides administrative support to the eligibility unit supervisor, eligibility staff, and other positions within the operations and support administration area. The position interacts routinely with Texas Department of Family and Protective Services staff, SJRC Texas|Belong staff, and the general public. This position requires daily attendance in the office while supporting teleworking staff.

This position will be responsible for managing proactively a wide range of administrative duties and processes required to support the team and regional leadership as needed. This person will work multiple priority activities concurrently that require considerable coordination and follow-through to meet requirements.

• Performs data entry into IMPACT and other electronic programs and systems.
• Answers and screens telephone inquiries; takes and routes messages and assists with DFPS switchboard on a rotating basis.
• Prepares and maintains statistical reports, leave and personnel records, case control systems, case records and related files for the unit.
• Process purchase orders as directed.
• Maintains records related to requests for Vital Records.
• Sends out monthly reminders for recertification of Foster Care Eligibility and Adoption Assistance benefits. Maintain logs as appropriate to ensure compliance with due dates.
• Types correspondence, forms narratives, travel vouchers, meeting notes, performance evaluations, and other documents to support work of the unit and files related documents.
• Coordinates, tracks, and maintains record keeping and filing systems for multiple projects and ongoing tasks.
• Assists in planning, coordination, set up, and general arrangements for special meetings, conferences, and training sessions.
• Provides program and agency information and/or makes referrals to other community resources.
• Greets visitors, responds to general questions, and directs callers to proper location.
• Performs other duties as assigned and required to maintain unit and program operations.
• Promotes and demonstrates…