Operations Coordinator

Position Information

Salary Range: $46,332 annualized.

Job Type: Full Time.

Posting Close Date:
Applications will be accepted through 11:59 PM CDT on 07/01/2026. At the discretion of the hiring department, this posting may close once a sufficient number of qualified applications have been received.

Required Application Materials:
Resume is required;
Cover Letter is preferred.

The Housing Operations Coordinator serves on the Housing and Residence Life team. This role is responsible for directing the assigned functional area within the department, often working with internal and external stakeholders. The Coordinator assists with the development and delivery of administrative and operational initiatives that support a comprehensive year‑round residential program. The Coordinator shares responsibility for the operational execution of housing functional areas, including customer service, communications, leasing, housing software management, and summer conference operations.

The Coordinator collaborates with various departments and campus stakeholders on programs, initiatives, and services; ensures that operations are effective and efficient; maintains the confidentiality of student information and accurate data; and ensures compliance with applicable laws, regulations, policies, and procedures.

• Hires, trains, and supervises Housing Administration student personnel; ensures staff are well-trained and provide excellent customer service.
• Manages recruiting, contracts, assignments, occupancy, and customer service procedures designed to achieve housing administration objectives.
• Ensures accurate billing for academic, full‑year, summer, and summer conference charges.
• Assists with the creation, operation, and maintenance of move‑in and move‑out processes; ensures that communication regarding processes is accurate and effectively distributed.
• Coordinates with Housing Facilities to manage and complete room turns and opening preparations according to desired occupancy schedules; serves as the main point of contact with Housing Facilities.
• Utilizes housing software to enter, modify, and update student information, manage room assignments and rent assessments, communicate with current and prospective residents, and generate reports and statistical data; oversees accurate and timely data entry.
• Oversees housing access control, safety, and security systems to ensure consistent and accurate operations; responds promptly to safety and security issues impacting the residential community, including summer conference groups.
• Oversees summer conference operations including recruitment, communication, personnel, and billing; collaborates with Events Management on all phases of the process; coordinates facility‑use arrangements with Housing Facilities.
• Collaborates with special interest and summer conference housing partners to designate space, confirm program participation for eligible students, and assign students as requested.
• Ensures effective and timely communication with customers; identifies and escalates priority communication elements to the Executive Director.
• Provides counseling and mediation support for students with housing concerns as required.
• Provides leadership and direction for special tasks and other duties as needed or assigned.
• Participates in recruiting and leasing events on and off campus.
• Assists with updates for housing software, systems, publications, and materials.
• Reviews and ensures the website is updated regularly with accurate information.

• Bachelor's degree in a related field, by date of hire.
• One (1) year of related work experience.
• This position requires the ability to maintain the security and integrity of UT San Antonio and its infrastructure.

• Two (2) years of related work experience.

• Communication
• Collaboration
• Leadership
• Interpersonal Skills
• Confidentiality

• Primary work location will be on campus. Typical university office atmosphere. Some weekend or after‑hours work related to recruiting events, customer visits, and major check‑ins.

• Ability to exert up to 20…