Receptionist, Administrative​/Clerical

Receptionist

Law Offices of George Salinas, PLLC – San Antonio, Texas, United States

George Salinas Injury Lawyers is a premier personal injury law firm headquartered in San Antonio, Texas, serving clients across South Texas and beyond. Founded by trial attorney George Salinas, we specialize in advocating for individuals injured in accidents, ensuring their voices are heard and lives restored. With over 110 years of combined team experience, we have recovered hundreds of millions of dollars for clients through relentless, compassionate representation.

We hold insurance companies and corporations accountable, offering full‑service support from consultation to resolution—with no out‑of‑pocket expenses or legal fees. Operating 24/7, we provide free consultations and direct attorney access, blending strength, knowledge, and empathy to make complex legal processes supportive and accessible.

The Receptionist is the vital first point of contact and the face of our law firm, serving as its ambassador both on the phone and in person. Bilingual fluency in English and Spanish is required, with the ability to communicate comfortably in either language based on the client’s preference. The role delivers a warm, polished, and client‑focused experience while upholding the posh and sophisticated image of the firm.

Responsibilities include precise mail and document handling, scheduling and calendar management, file uploads, after‑hour task coordination, general administrative support, and additional duties that have expanded in recent months. The Receptionist also publishes the daily attendance report, drafts the monthly newsletter, creates social media graphics, assists with recruitment coordination, and maintains office and kitchen inventories. Success requires strong multitasking, attention to detail, emotional intelligence, creativity, and a consistent commitment to exceptional client service.

• Greeting and Welcoming – Foster a warm and inviting atmosphere for clients and visitors, ensuring everyone feels valued and respected.
• Communication – Efficiently manage incoming calls, direct them to the appropriate personnel and ensure prompt, accurate message delivery; act as a liaison between clients and staff, maintain clear communication; receive calls from potential new clients and gather initial information for the intake department; screen calls, take messages, and provide accurate information to callers.
• Mail Management – Receive and sort incoming mail, distribute it to the appropriate recipients promptly; scan and file documents into the correct case files with utmost attention to detail; handle outgoing correspondence as needed; maintain a record of incoming and outgoing mail; collaborate with internal departments to support other administrative needs.
• Administrative Support – Assist with scheduling appointments, managing calendars, maintaining office supplies and inventory; maintain inventory of all office supplies and kitchen coffee bar supplies; work closely with the Operations Support Manager by sending weekly reminders for kitchen food purchases and ensuring the coffee bar remains fully stocked; assign tasks to team members from the after‑hours answering service; receive faxes and distribute them to the correct platform;
  
  maintain emails: upload received correspondence to the appropriate client matter; maintain both conference room calendars; assist in restocking and cleaning the kitchen at the end of the day; ensure the conference room is properly set up.
• Remote Receptionist Support – Assist the remote receptionist in handling complex calls or escalated client interactions, offering guidance on how to address issues or concerns.
• Daily & Monthly Communications – Publish the daily attendance report (“The Morning News”) each morning; work closely with the Operations Manager and COO on the monthly newsletter, contributing content, coordination, and finalization.
• Marketing & Recruitment Support – Support creation of graphics for social media posts using software such as Canva or Adobe; help coordinate recruitment tasks, including scheduling interviews and…