Business Support & Office Manager

Description

JOB SUMMARY:

The Business Support & Office Manager is responsible for coordinating executive support, office operations, and administrative and business support activities for OCI Terra Sus US. This role supports a small team environment and requires a high level of adaptability, ownership, and initiative.

The position will serve as a key liaison across internal and external stakeholders, support sales and operational activities, and assist in establishing new office locations and business operations. This individual will play a critical role in ensuring efficient, professional, and seamless day‑to‑day operations.

ESSENTIAL FUNCTIONS:

• Maintain leadership workflow; keep leadership apprised of upcoming commitments, priorities, and organizational matters.
• Coordinate complex calendars, meetings, and travel arrangements.
• Prepare and organize presentations, reports, correspondence, and executive materials.
• Act as liaison between leadership and internal/external stakeholders, including parent company, clients, and vendors.
• Manage expense reports, timesheets, and administrative approvals as required.
• Oversee daily office operations to ensure a professional, efficient, and well‑maintained work environment.
• Coordinate meeting logistics, including scheduling, room setup, and technology support.
• Maintain office systems including filing, record‑keeping, and administrative processes.
• Provide administrative and clerical support to the Terra Sus US sales team.
• Support tracking of sales activities, pipeline updates, and key deliverables.
• Coordinate logistics for client meetings, site visits, and sales‑related events.
• Assist with data entry, reporting, and general administrative support related to business operations.
• Coordinate establishment of vendor accounts and operational services (e.g., utilities, office services, supplies), as needed.
• Provide support to both domestic and international employees, including scheduling, logistics, and coordination.
• Coordinate across time zones to support communication and scheduling with global stakeholders.
• Act as a “go-to” resource for a wide range of administrative and operational needs in a lean team environment.
• Identify opportunities to improve processes and drive operational efficiencies.
• Take on additional duties and special projects as assigned.

QUALIFICATIONS:

• Bachelor’s degree in Business Administration, Office Management, or a related field, or equivalent work experience.
• Three plus (3+) years of experience in executive support, office management or business operations support (experience in small or growing teams preferred).
• Strong organizational and time management skills with ability to manage multiple priorities.
• Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Excellent verbal and written communication skills.
• High attention to detail and ability to maintain confidentiality.
• Proactive, adaptable, and comfortable working in a fast‑paced, evolving environment.
• Ability to work cross‑functionally and support a wide range of business needs.
• Experience supporting international teams or working in a global environment is a plus.

PHYSICAL DEMANDS:

• Frequently lifts, carries, moves and positions objects weighing up to 25 pounds unassisted, when performing essential job functions.
• Typically, bends, stoops, crouches, ascends and descends on a regular basis, when performing essential job functions.
• Constantly observes, assesses, inspects, communicates, detects, conveys and exchanges information, when performing essential job functions.

OCI provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. OCI complies with applicable state and local laws governing non‑discrimination in employment in every location in which the company has facilities.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.