Records Analyst II

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.

What You Get Beyond Your Paycheck

When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don't match-often adding hundreds of dollars each month to what you take home or save.

Here's what you get as a full-time employee:

* 100% paid health insurance for you, and 50% paid for eligible family members-saving you hundreds every month in out-of-pocket medical costs

* Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans

* Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that's time off you're actually paid for)

* Optional dental, vision, and life insurance-at rates much lower than most private plans

* Flexible spending accounts for added tax savings on health and dependent care

* Employee discounts on things like gym memberships, electronics, and entertainment

You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.

You can see all the details here: ERS recruitment brochure

Functional

Title:

Records Analyst II

Job Title:

Records Analyst II

Agency:
Dept of Family & Protectve Svc

Department:
Records Management

Posting Number: 18533

Closing Date: 07/15/2026

Posting Audience:
Internal and External

Occupational Category:
Office and Administrative Support

Salary Range: $3,581.33 - $5,372.41

Pay Frequency:
Monthly

Salary Group: TEXAS-B-17

Shift: Day

Additional

Shift:

Telework:
Eligible for Telework

Travel:
Up to 15%

Regular/Temporary:
Regular

Full Time/Part Time:
Full time

FLSA Exempt/Non-Exempt:
Nonexempt

Facility

Location:

Job Location City: SAN ANTONIO

Job Location Address: 3635 SE MILITARY DR

Other Locations:
Austin;
Houston

MOS Codes: 42A,YN,YNS

Brief

Job Description:

The Records Analyst II performs complex (journey-level) records and information management work in DFPS' Records Management Group (RMG) Division to protect, provide, and preserve the agency's records. Work involves designing, evaluating, reviewing, recommending, implementing, updating, and maintaining DFPS' records and information management program. The position works under general supervision, with moderate latitude for the use of initiative and independent judgment.

Essential Job Functions:

* Provides assistance to internal and external customers on a variety of matters related to records and information management, including:

* Developing and maintaining working relationships with program and administrative units to provide technical assistance on policies and procedures.

* Verbal and written communication with internal and external customers on questions or concerns regarding records products and services, while also following agency guidance and observing any legal restrictions on information sharing.

* Gathers information to help with the identification of records to ensure they are correctly categorized for records retention and release.

* Provides properly identified records to entitled parties as outlined in the records retention schedule and agency policy and procedures.

* Maintains working knowledge of DFPS IMPACT system in order to properly research and identify records responsive to submitted requests.

* Follows verification procedures to confirm requesters are authorized persons and entities.

* Receives records requests and works with legal counsel and other employees to gather appropriate records in accordance with the Public Information Act (PIA), ensures appropriate red actions have been made, and determines cost estimates.

* Completes assignments of providing records in accordance with the PIA and other statutory requirements related to DFPS case records.

* Seeks guidance from DFPS' records attorney and management to ensure established redaction rules are interpreted and applied appropriately.

* Assist with developing, maintaining, and implementing the agency's records retention schedule.

* Ensures records are released to external customers in conformance with the approved retention schedule.

* Provides input on developing new record series.

* Assists with setting up and utilizing records management systems and formulating filing systems.

* Reviews, and takes action on assigned requests in designated records tracking systems.

* Validates, researches, authenticates, tracks, and analyzes all requests for records, ensuring appropriate routing and timeliness.

* Prepares, edits, and submits reports to management on work product.

* Assists in evaluating and analyzing records management business processes and provides recommendations for improvement.

* Provides input and participates in work groups to review current business processes and collaborates with others to…