Operations Assistant

We are seeking a detail-oriented, dependable, and proactive Operations Assistant to join our team full-time in an in-person office environment. In this role, you will support administrative, operational, and marketing functions within a fast-paced consulting setting. The ideal candidate brings strong organizational and communication skills, hands-on experience with Salesforce, and a focus on supporting smooth business operations and client satisfaction.

• Client & Team Communication: Coordinate daily communication between internal staff and clients, responding to inquiries in a timely and professional manner.
• Scheduling & Drive Management: Schedule meetings and coordinate logistics across internal teams and external clients. Manage Google Drive folders.
• Agreement & Retainer Support: Create, process, and follow up on case agreements and retainer invoices.
• Record Maintenance: Maintain accurate, up-to-date client and operational records in company systems.
• Vendor & Department Liaison: Communicate with vendors, clients, and internal departments to support smooth day-to-day operations.
• Administrative & Marketing Support: Assist with general administrative tasks and marketing initiatives as needed.

Education: Bachelor's degree in Business Management, Communication, or a related field required.

• Working knowledge of Salesforce.
• Proficiency in Microsoft Excel (including managing spreadsheets and using formulas).
• Working knowledge of Google Suite (Docs, Sheets, Drive, etc.).

• Strong attention to detail and high accuracy in work output.
• Excellent organizational and time management skills.
• Strong written and verbal communication skills.
• Proven ability to maintain confidentiality and handle sensitive client/company information.
• Full-time, In-person office setting
• Competitive pay based on experience
• Benefits available