Student Services Coordinator

Job Details

• Job Location:
  
  San Antonio Main Office
  - San Antonio, TX 78217
• Position Type:
  Full Time
• Education Level: High School
• Salary Range: $20.00 - $23.00 Hourly
• Job Shift: Day
• Job Category:
  Admin
  - Clerical

Change Lives!

We are looking for an enthusiastic and self-motivated full-time Student Support Services Coordinator to join our team in San Antonio, TX. We are interested in candidates who want to work for a company that is passionate about changing lives and helping build the essential workforce! The schedule for this position is Monday through Thursday from 11 a.m. to 7 p.m. and Friday from 11 a.m. to 3 p.m.

• Supports the new student enrollment process by answering incoming student questions, providing a thorough review of program, tuition, and associated costs
• Delivers program information via telephone and written materials, communicating school policies, processes, and procedures.
• Addresses issues or concerns regarding cost, financing, dress code, curriculum, tutoring, testing procedures, enrollment paperwork information, cancellation policy, or other related items
• Maintains CRM database to company standards.
• Perform the functions of the job while remaining compliant with organizational policies as well as state, federal, and other regulatory bodies
• Participates in and suggests recruitment/outreach activities
• Performs administrative tasks associated with department activities
• Maintains professional knowledge in applicable areas
• Travels to various locations for training and support as necessary
• Assists Regional Director of Texas and Vice President of Texas as necessary

• High school diploma or equivalent
• Bilingual: (English and Spanish) preferred
• 2+ years of customer service experience
• 1 year of sales experience preferred
• Demonstrated ability to communicate, listen, and help resolve conflicts with customers.

• Generous pay between $20 and $23 per hour
• Opportunities for quarterly bonuses, raises, and promotions
• Supportive, fun, and collaborative work environment
• Benefits we are proud of including medical, dental, vision, and a 401(k).
• Work-life balance and self-care with a 34-hour workweek

We’re at an exciting time in our company’s history. Come be a part of our #calregionalfamily and help develop the heroes of tomorrow.

CALRegional specializes in administering healthcare training programs for public institutions in California and Texas. We provide affordable, fast-paced programs that positively impact the lives of students and the communities we serve together. Having started in 2013, our team has a great amount of experience helping public institutions expand their healthcare program offerings to meet the demands of businesses in the local community.

Since our start, CALRegional has grown over 30% each year. We’ve added new locations country-wide and created new career opportunities to strengthen our team and continue our mission of providing students with high-quality affordable healthcare career education programs and to help build the essential workforce.

At CALRegional, our mission is to create and sustain a culture based on our core values of Trust, Loyalty, Teamwork, Commitment, Consistency, Honesty, and Expertise. Upholding these values is the cornerstone of our success in cultivating a culture that develops strong and genuine working relationships. We strive to empower our employees to do their best work through personal growth and development.

We’ve fostered a culture that promotes constructive discussion and the prioritization of student success. We discourage departmental silos and encourage constructive feedback and ideas from all individuals in the company.