Body Technician

Job Summary

Perform repairs and/or maintenance to vehicles as assigned. Work as a team to ensure a customer’s "Completely Satisfied" attitude. Greet or acknowledge every customer. Help fellow employees without being asked. Keep the work area clean and pick up trash.

Department: Body Shop
Reports To: Body Shop Manager
Job Title: Body Technician

• Perform assigned vehicle repairs to the standards of the factory and dealership specifications. Obtain clearance from management whenever this cannot be done.
• Test, road test if necessary, diagnose customer concerns and perform required repairs to ensure all concerns are resolved.
• Solicit help from Body Shop Manager when necessary.
• Follow factory and dealership repair procedures for warranty work. All parts on warranty repairs must be returned to parts department for tagging to hold for factory inspection.
• Recommend needed repairs or maintenance on customer cars to the Body Shop Manager or Estimator when appropriate.
• Remain familiar with technical bulletins, suggest training needs to management, and participate in offered training programs.
• Properly complete written estimates with supplement sheet if necessary.
• Inform Body Shop Manager when a job is started, finished or interrupted. Pay special attention to repair orders marked "RUSH" or "Customer Waiting" and keep the manager informed of progress.
• Plan efficient movements when relocating vehicles. Ensure that the numbered hang tag is on the rear‑view mirror so the next person can identify the vehicle.
• Return customer cars in a clean condition with seats, radios, mirrors and convenience items returned to their original positions.
• There will be absolutely no smoking, drinking, or eating in any customer area.
• All technicians are A.S.E.
  
  -certified and hold I‑Car for their skill group, kept up to date.
• Maintain a passing average on exams (and any other exams that GM may have). Complete them before the deadline.
• Keep your work area clean, free of clutter, and neat in appearance.
• All scrap metal and parts remain the property of Cavender Auto Group unless other arrangements have been made.

Technician reports directly to the Body Shop Manager. Close working relationships are maintained with the Body Shop Manager, Estimator, other technicians, and painters.

Every effort is made to repair the vehicle right the first time and on schedule. Maintain high standards of technical efficiency, participate in technical training and personal skill development, observe all safety regulations, and keep the workplace clean and well–organized.

This position requires substantial stooping, bending, lifting, twisting, and walking. Technicians must be able to drive multiple vehicle types without special devices, lift up to 65 pounds, work indoors and outdoors in all weather, and stand most of the day. Exposure to noise, dust, exhaust fumes, and other hazardous materials is expected.