Parts Warehouse Lead

Overview

Job Summary: This position is responsible for assuming leadership roles and assisting in the successful daily management of the parts warehouse functions. The Parts Warehouse Lead is responsible for responding to company needs in a positive, caring manner while showing a sense of urgency in communicating with customers in the processing of their parts orders. This position assists the Parts Warehouse Supervisor in providing direction and support for parts warehouse and personnel to ensure that customer needs are satisfied while adhering to company policies and procedure.

The incumbent in this position is expected to model the following practices daily:
1) Demonstrate alignment with the company s mission and core business values;
2)
Collaborate with key internal/external resources;
3) Participate in ongoing self-development.

• Models, promotes, and reinforces the consistent use of HOLT’s Values Based Leadership (VBL) tools, models and processes to ensure alignment with our Vision, Values, and Mission
• Works safely always and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
• Adheres to contamination control and HAZMAT rules and regulations
• Maintains all company equipment, warehouse environment, tools, and work areas in a good, clean, and working order
• Completes all parts order pulling transactions for external and internal customers in an accurate, timely and supportive manner to ensure customer satisfaction
• Completes all stock replenishment tasks in an accurate, timely and supportive manner to ensure proper inventory status in parts warehouse. To be monitored by management observation and stock order analysis reports, as well as daily and year end physical inventories
• Maintains parts operations office, warehouse, and outside yards, so that they are neat and orderly as assessed by the department manager
• Develop sales and inventory skills by completing internal training programs as determined by performance review goal setting guide for self-improvement and achievement of other KRA s
• Completes internal parts orders and identifies parts for return communicates job status to supervisor as needed
• Places 3rd party orders through the CODA system and how to receive orders through the CODA system
• Supports other departments’ peripheral projects to ensure company success and achievement of stated goals, as monitored by management observation and planning
• Provides a significant amount of task and behavior-oriented supervision, mentoring, and training to others
• Assists with interviews
• Assists with performance reviews for Clerks 1 & 2
• Assists with documentation of corrective actions
• Handles majority of administrative WMS duties (exceptions, searcher queues, order escalations, etc)
• Ensures monthly safety training and meetings are attended by all personnel
• Performs housekeeping duties while adhering to contamination control guidelines
• Works overtime as required by workload
• Assumes turn in after-hour call out rotation to assist customers in after hour call out needs. To be measured by adherence to set schedule and call out report provided to management by the answering service, and customer feedback
• Works overtime as required by workload and customers’ needs to include on call rotation
• Requires regular and punctual employee attendance
• Performs other duties as assigned

• Ability to meet all requirements as outlined in the Parts Warehouse Position Designation Guidelines to include order pulling, job related software, forklift operation, hydraulic hose building, ladder JSA, battery JSA, prime mover JSA, will counter operations, and all applicable policies and procedures
• Extensive working knowledge of equipment and tools, including their designs, uses, repair and maintenance
• Extensive working knowledge and proficiency with current computer software and related hardware
• Operation and control skills of equipment or systems
• Excellent communication and interpersonal skills to establish working relationships with multiple departments and various levels of the organization
• Equipment selection skills by determining the kind of tools and…