Account Coordinator – Commercial Office Furniture

Join a leading workplace solutions and commercial interiors organization that partners with businesses to create innovative, functional, and engaging work environments. With multiple locations and clients across Texas and a collaborative team of industry professionals, the organization is recognized for delivering exceptional client experiences while fostering a people-first culture focused on growth, creativity, and teamwork.

An established organization specializing in commercial workplace solutions is seeking an Account Coordinator to support customer accounts and project execution. The Account Coordinator will serve as a key liaison between customers, Sales, Project Management, manufacturers, and internal operations to ensure orders, projects, and communications are managed accurately and efficiently.

Responsibilities

• Partner with Sales to understand customer requirements and prepare pricing, quotes, and proposals.
• Process quote revisions and convert approved quotes into customer orders.
• Enter customer purchase orders accurately into internal systems, ensuring specifications, pricing, and terms are complete.
• Monitor orders through manufacturing, shipping, delivery, and installation while providing timely updates to customers and internal stakeholders.
• Process change orders, revisions, cancellations, and pricing adjustments.
• Coordinate with Project Management, Warehouse, Dispatch, Installation, and manufacturing partners to support project schedules and successful deliveries.
• Support project budgeting, scheduling, documentation, inventory coordination, and order fulfillment activities.
• Maintain accurate account records, project documentation, and order tracking information.
• Notify Accounting of completed orders and project milestones to support invoicing and revenue recognition.
• Resolve customer questions related to orders, pricing, deliveries, and service while maintaining strong client relationships.
• Ensure contract, pricing, and project documentation accuracy while supporting compliance with company processes.
• Identify opportunities to improve coordination workflows and operational efficiency.
• Provide backup support for sales coordination and administrative functions as needed.

Qualifications

• Five or more years of commercial office furniture industry experience required.
• Experience supporting pricing activities and complex customer transactions preferred.
• Strong customer service, communication, and relationship management skills.
• Excellent organizational skills with the ability to manage multiple priorities and deadlines.
• Strong attention to detail and problem-solving abilities.
• Experience coordinating projects, orders, and customer communications across multiple stakeholders.
• Proficiency with Microsoft Office and business systems.
• Bachelor's degree in Business Administration, Communications, Account Management, or a related field preferred.