Admissions and Guest Experience Administrative Supervisor San Antonio, TX

Admissions and Guest Experience Administrative Supervisor

Location:

Six Flags Fiesta Texas in San Antonio, Texas

Job Type: Part Time With Benefits Pay Rate: $18/hr category:
Administrative

This exciting Admissions and Guest Experience Administrative Supervisor position offers the opportunity to lead the Admissions Department at Six Flags Fiesta Texas. It features an hourly rate starting at $18.00/hour with a benefits package of medical, dental, vision, paid time off (vacation, sick, and jury duty), a 401k with matching, and a minimum average of 30+ hours per week offered and expected on a year-round basis with flexible scheduling.

Apply today and start your thrilling career at Six Flags Fiesta Texas.

• Act as the Admissions Manager on Duty to make any major operational decisions and ensure the efficient operation of all Admissions areas (toll plaza, front gate entry and guest services).
• Conduct department training and ensure all area leaders and team members are trained, certified and equipped to perform all job duties.
• Follow all operating expense budgets and ensure compliance with established budget guidelines.
• Ensure the team understands how to always prioritize guests' needs to provide enhanced guest experience.
• Foster a positive and harmonious work environment amongst all area leaders and team members.
• Hold all area leaders and team members accountable for attendance, performance, in-park visibility, cleanliness in assigned areas of responsibility, and achieving park and departmental goals.
• Support and drive the department's pass and ticket sales operation.
• Assist with Salesforce guest correspondence and ensure the team is answering and handling all outstanding cases appropriately and in a timely manner.
• Provide support to the department scheduler and workforce management team to ensure sufficient staffing needs for operations, special events and non-operational days.
• Work cohesively with counterparts, area leaders, team members and department heads to successfully drive all departmental programs, procedures and operations forward.
• Properly manage all other assigned tasks and projects in an efficient manner.
• Adhere to our company's purpose of always being safe, working better together, doing the right thing, having pride and passion, and providing fun for all.
• Maintain knowledge and awareness of all park wide events.
• Comply with all other duties assigned to support the Operations Division and the Park's operation.

• Must be at least 18 years of age
• Must possess a valid Driver's License
• Ability to work a flexible schedule and varied shifts including holidays and weekends
• Working knowledge of Microsoft office
• Excellent written and verbal communication skills
• Possess the ability to work independently and manage high level tasks and projects
• Commitment to the "Guest First" philosophy
• Previous supervisory experience preferred
• Salesforce experience preferred