User Experience and Assessment Coordinator,Libraries Job San Antonio area,Texas USA,Business

User Experience and Assessment Coordinator, Libraries & Museums

Location: San Antonio, TX

Regular/Temporary: Regular

Job : 15924

Full/Part Time: Full Time

Position Information

The University of Texas at San Antonio (UT San Antonio) is a nationally recognized, top-tier public research university that unites the power of higher education, biomedical discovery and healthcare within one visionary institution. As thethird-largest research university in Texas and a CarnegieR1-designated institution, UT San Antonio is a model of access and excellence — advancing knowledge, social mobility and public health across South Texas and beyond.

UT San Antonio serves approximately
42,000 students in 320 academic programs spanning science,engineering, medicine, health, liberal arts, AI, cybersecurity,business, education and more. With 17,000 faculty and staff, UT San Antonio has also been recognized as a Top Employer in Texas by Forbes Magazine. Learn more online, on UT San Antonio Today or on X, Instagram,Facebook, You Tube or Linked In.

Salary Range

Starting $60,918 annualized with flexibility, commensurate with education, experience, and qualifications.

Job Type

Full Time

Posting Close Date

Applications will be accepted through 11:59 PM CDT on the listed close date. At the discretion of the hiring department, this posting may close once a sufficient number of qualified applications have been received.

Required Application Materials

Resume and Cover Letter are required

Job Summary

The User Experience and Assessment Coordinator will promote user-centered thinking within the organization, ensuring that the user's perspectives are central to all decision-making processes. In this role, you will be a data evangelist, communicating data in ways that are impactful and inspired.

Core Responsibilities

Conducts user experience testing and heuristic evaluations ofsystems, spaces, and experiences; analyzes user data and recommendareas for improvement.

Collects, analyzes, and visualizes library and user data from various sources, including library systems, vendor statistics,observations, surveys, interviews, and focus groups.

Develops, implements, and maintains systems to collect, store,analyze, and communicate organizational data for internaldecision-making and external reporting.

Oversees and maintains the data governance framework.

Generates analysis and translates insights into reports,visualizations, and dashboards.

Provides consultation, training, and documentation to supportlibrary staff as they gather, process, analyze, manage, and reportdata related to library resources and services.

Manages data collection for annual reporting for the Librariesand Museums.

Performs other duties as assigned.

Required Qualifications

ALA-accredited Master's degree in Library Science or Libraryand Information Science.
One (1) year of experience working with data to assessprograms, services, or products; data collection, manipulation, and analysis; and assessing user needs and behavior or related work experience.
This position may require the ability to maintain the security and integrity of UT San Antonio and its infrastructure per TexasEO-GA-48.

Preferred Qualifications

Competency with data visualization tools like Tableau, PowerBI, or R. Ability to present complex information in engaging andeasily comprehensible formats, e.g. data visualization, appropriateuse of charts, etc.
Experience with statistical analysis and interpretation.
Skills in and experience with quantitative and qualitativeresearch methodologies, such as surveys, interviews, or focusgroups.
Experience conducting user experience research and testing.
Experience in academic libraries and knowledge of assessment tools in academic libraries.
Displays curiosity and enthusiasm around data analysis and interpretation.
Strong analytical and organizational skills.
Excellent interpersonal, oral and written communication skills,including presentation skills.
Experience leading project teams; ability to work independently and as a member of a team.

Knowledge, Skills, and Abilities

Web analytics tools such as Google Analytics 4, Big Query, or Microsoft Clarity
Online survey tools such as Qualtrics
R
Python
User Experience…