Account Services Coordinator

Account Services Coordinator Safari Club International, San Antonio, Texas, United States About this position

Hours: Mon ? Mon Fri, some weekends and evenings

Location: San Antonio, TX; some travel required; in office required (no remote work available)

Department: Event Services Exhibitor Services

Commit to protect hunting for future generations.

Safari Club International (SCI) is the leader in defending the freedom to hunt and promoting sustainable-use wildlife conservation worldwide for over 50 years. As the only hunting rights organization with a Washington D.C.

-based national and international advocacy team and an all species focus, SCI mobilizes nearly 150 chapters and affiliate networks representing millions of hunters around the world.

Our staff, partner organizations, and chapter networks internationally are involved in advocacy on local and global hunting issues, such as opposing international hunting import bans, opposing firearms restrictions, supporting rural areas and community leadership, and more.

Our Core Values — You are a HUNTER
At SCI, our values guide everything we do. We seek candidates who embody our HUNTER mindset:

• H – Hunting Matters:
  We champion the importance and ethics of hunting and conservation.
• U – Uncompromising Integrity:
  We do the right thing, always.
• N – Never-Ending Growth:
  We are committed to continuous improvement and learning.
• T – Teamwork:
  We collaborate, support, and celebrate one another.
• E – Excellence:
  We hold ourselves to high standards in all we do.
• R – Respect:
  We treat everyone with dignity, fairness, and professionalism.

Summary

This position is responsible for Account Services Coordination: answering incoming telephone calls, providing information, receiving and processing payments, entering and updating Exhibitor records. The Exhibitor Services Coordinator is the primary contact with our exhibitors and maintains a positive relationship through communication efforts.

This job operates in our San Antonio office. This position travels up to 25% of the time, including to the SCI annual convention, site visits, Board Meetings, and any other trade shows or events of interest to or supported by Sporting Conservation International.

All applicants should demonstrate an understanding of, and commitment to, hunting as an essential part of biologically sound and ethically responsible international wildlife management. The ideal candidate will have an existing knowledge of SCIs current programs and mission and be passionate about hunters rights.

Responsibilities

• Assists with booth placement and provides related reports to supervisor as needed. Coordinate and assist on special show floor projects such as villages, pavilions, stages and special activities areas that enhance the convention experience. Provides assistance in planning new or unanticipated events as the needs arise. Answers and screens incoming calls, responds to questions or routes calls as appropriate.
• Reviews contract aging, and function count reports. Advises of time-sensitive revenue issues that may impact the budget cycle. Audits exhibit program budget processes and provides critical financial information, reports to supervisor.
• Organize and prepare purchase orders for review by supervisor of annual contract folder packets, returning exhibitor folder packets, and prospective exhibitor folder packets. Communicates updates to exhibitor of forms, policies, rules and regulations, and guidelines as directed.
• Ensures database information accuracy. Registers exhibitors and donors, enters data into database, mails information packets, issues and mails badges, issues and confirms booth assignments. Prepares and issues booth contract packets to exhibitors. Collects and tracks insurance and company memberships. Maintains exhibitor sales tax information and requirements and forwards payments to state offices. Maintains a directory of exhibitor contact information.
• Receives, records, confirms and balances all exhibitor deposits, booth payments, marketing & sponsorship revenue and cash donations. Resolves time-sensitive payment issues and processing of all monies. Provides critical financial reports to supervisor. Issues…