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Care Operations: Workforce Strategy Lead
Job in
San Antonio, Bexar County, Texas, 78208, USA
Listed on 2026-08-26
Listing for:
Angi
Full Time
position Listed on 2026-08-26
Job specializations:
-
Business
Business Analyst
Job Description & How to Apply Below
Angi is seeking a Senior Associate of Care Operations to help shape staffing strategy for global Care teams, focusing on frontline support, escalations, onboarding, and retention. You will collaborate with the Care Ops team to optimize workforce management, drive tool improvements—including AI—and harness data to guide strategic decisions.
You’ll forecast workforce needs, partner with vendors, and contribute to a playbook that scales improvements in how Angi engages with pros and homeowners;
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