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Business Process & Continuous Improvement Lead

Job in San Antonio, Bexar County, Texas, 78208, USA
Listing for: FormFactor, Inc.
Full Time position
Listed on 2026-09-12
Job specializations:
  • Business
    Change Management, Business Analyst
Salary/Wage Range or Industry Benchmark: 110000 - 160000 USD Yearly USD 110000.00 160000.00 YEAR
Job Description & How to Apply Below
Forming Our Future together

FormFactor, Inc. (NASDAQ: FORM), is a leading provider of essential test and measurement technologies along the full semiconductor product life cycle — from characterization, modeling, reliability, and design de-bug, to qualification and production test. Semiconductor companies rely upon Form Factor’s products and services to accelerate profitability by optimizing device performance and advancing yield knowledge. The company serves customers through its network of facilities in Asia, Europe, and North America.

Rooted in our core values — Focus on the Customer, Ownership & Accountability, Respectfully & Effectively Communicate, and Motivate & Develop People — we foster an environment where diverse perspectives are not only welcomed but celebrated. Everyone can make an impact here. Whether it's improving products, supporting customers, or positively influencing peers and the community, the contributions of our people matter.

Shift: The regular hours for this position are day shift.

Job Description:

Form Factor is seeking an experienced Business Process & Continuous Improvement Lead to accelerate high-priority cross-functional transformation initiatives. As a core member of FORM Enterprise Transformation Group, this role will work alongside business leaders and subject-matter experts to map current-state processes, identify root causes, design scalable future-state workflows, implement improvements, and embed the ownership and operating mechanisms required to sustain results.

This is a hands-on delivery role, not a documentation or facilitation-only position. The successful candidate will combine structured problem solving, process design, controls, change adoption, data fluency, and implementation discipline across people, process, data, decision rights, operating cadence, and enabling technology.

Key Responsibilities:

End-to-End Process Transformation Lead current-state discovery through interviews, process walkthroughs, data review, gemba observation, and end-to-end process mapping.

Identify root causes, bottlenecks, rework, unclear ownership, control gaps, data issues, and cross-functional handoff breakdowns.

Design practical and scalable future-state processes aligned with business outcomes.

Define roles, decision rights, handoffs, standard work, controls, operating cadence, escalation paths, and performance measures.

Develop sequenced implementation roadmaps that balance urgency, business continuity, and long-term scalability.

Continuous Improvement and Implementation Plan and facilitate focused improvement workshops, root-cause reviews, kaizens, and design sessions.

Apply Form Factor 4C, Lean, Six Sigma, value-stream mapping, risk analysis, process design, and other methods selectively based on the problem.

Convert workshop outputs into implementable actions, owners, milestones, measures, and follow-through mechanisms.

Work directly with business teams to implement new workflows, management systems, controls, documentation, and routines.

Lead pilots and rapid prototypes, measure results, and refine solutions before scale-up.

Governance, Adoption, and Sustainment Establish clear process ownership, control points, decision rights, escalation thresholds, and accountability mechanisms.

Ensure improvements include appropriate documentation, training, communication, adoption, and reinforcement plans.

Partner with the transformation analyst and functional data owners to establish dashboards and operating reviews.

Assess whether revised processes are operating as designed and coordinate corrective action where outcomes fall short.

Prepare structured handoff packages that transfer ownership, measures, standard work, and ongoing improvement responsibility to the function.

Cross-Func…
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