Quality Assurance Specialist Job San Antonio area,Texas USA,Business

It's a great feeling to work for a company that does so much good for others around the world! Make a difference every day with an organization dedicated to doing good and caring for others. Compass Connections believes every child deserves to have a place where they feel safe and loved.

Our organization offers emergency shelter and group home placement for children while we work to reunite them with family. We know the sooner family reunification is accomplished, the sooner children can safely integrate into the community and thrive.

We are now hiring compassionate and dependable individuals to join our team at our (facility) in (city, state).

ALL Benefits available on the first day of employment.

100% employer-paid medical, dental, vision insurance Retirement plan options Additional employer sponsored benefits available.

Hourly Rate: $31.60 an hour.

Language Requirement:
Fluency in English.

Work Schedule:

Monday-Friday 8am-5pm.

Academic Req:
Required – Bachelor’s or undergraduate degree from an accredited program/university;
Preferred – Graduate degree from an accredited program/university.

Certifications:

First aid, CPR, Emergency behavior intervention.

Work experience:

Required – Four (4) to six (6) years of related experience and/or training;
Preferred – Six (6) plus, years of related experience and/or training.

Critical Action Items & Measurable Deliverables

Meet all federal and state regulatory guidelines and standards that are applicable to this position.

Review records, documentation, procedures, and practices for compliance with applicable federal, state, local, regulatory, contractual and organizational requirements.

Prepare accurate and timely QA review reports. Develop monthly quarterly and ad hoc compliance and quality reports.

Validate the accuracy, completeness and timeliness of required documentation. Conduct follow-up reviews to verify that identified deficiencies have been corrected.

Identify compliance deficiencies, process gaps, trends and potential areas of departmental process improvement.

Identify and recommend key performance indicators (KPIs) to measure program effectiveness, compliance, quality, operational performance, and service outcomes.

Develop and maintain tracking methodologies, scorecards, dashboards and reporting tools.

Maintain Compass Connections professional and ethical standards of conduct outlined in Compass Connections employee handbook including demonstrating respect for agency staff, children, and community members.

All other duties as assigned.

Other Responsibilities and Competencies

Attention to detail and regulatory compliance. Problem solving and process improvement.
Excellent analytical, documentation and communication skills.
Ability to manage multiple priorities and maintain confidentiality.
Protect confidential and sensitive information.
Provide constructive recommendations focused on sustainable improvement.
Promoting accountability, preventing risk exposure, and safeguarding ethical standards.
May serve as a liaison between the division managers and department head.
Support a culture of compliance, accountability and continuous quality improvement.

Requirements

Pass a pre-employment drug screen and random drug screens throughout employment.
Provide proof of work eligibility status upon request.
Pass a pre-employment and biennial criminal background checks.
Demonstrate the ability to: a. Respond sensitively and competently to the service population’s cultural and socio-economic characteristics. b. Work collaboratively with other staff members, service providers and professionals. c. Organize and prioritize responsibilities and duties efficiently. d. Work in a fast-paced environment and maintain emotional control and professional composure at all times. e. Maintain computer literacy required to meet the responsibilities of the position.

f. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
Demonstrate a working knowledge of all Compass Connections policies and procedures.
Compass Connections is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our…