Vice President, Business Operations

Job Summary

As a member of the Clear Channel Outdoor Business Operations team, the Vice President, Business Operations leads the development and execution of strategic and operational initiatives that improve how the company works and delivers results. The position partners with executives, functional leaders, support teams, and our 400+ member sales organization to translate business strategy into actionable solutions, establish the processes and capabilities necessary to execute them, and ensure successful implementation and adoption.

By providing senior leadership across business process, technology-enabled solutions, program execution, and organizational readiness, this position helps manage critical day-to-day Business Operations priorities while advancing major transformation efforts. The Vice President serves as an accountable execution leader for complex, cross-functional initiatives from initial strategy and solution development through implementation, measurement, and sustained operating performance.

Partner with senior leadership to translate company strategy into executable priorities

Cultivate and develop productive relationships with executives and functional leaders to understand business objectives, operating challenges, and opportunities for improvement

Translate strategic objectives into clearly defined initiatives, outcomes, requirements, workplans, and measures of success

Provide senior-level guidance and recommendations regarding priorities, sequencing, resource requirements, dependencies, and execution risk

Establish alignment among stakeholders where priorities, requirements, or functional perspectives differ

Proactively identify emerging business needs and opportunities requiring Business Operations leadership or intervention

Lead complex strategic and operational initiatives from development through execution

Assume accountability for major cross-functional initiatives requiring coordination across business functions, markets, technology, and support teams

Develop the operating structure necessary to move initiatives forward, including workplans, governance, milestones, decision rights, resource assignments, and escalation paths

Lead internal and external resources participating in solution development and implementation, both directly and through matrixed teams

Work with executive sponsors and initiative leads to establish appropriate operating cadence, resolve blockers, make or facilitate decisions, and maintain momentum

Exercise diplomacy, judgment, logic, and persuasion to navigate ambiguity, reconcile competing priorities, and overcome obstacles to successful execution

Ensure initiatives transition effectively from project-based implementation into sustainable day-to-day operations

Lead business process and solution development

Partner with stakeholders and subject matter experts to understand current-state processes, business requirements, customer and employee needs, and root causes of performance gaps

Lead analysis of workflows, roles, systems, data, controls, and organizational dependencies to identify opportunities to improve effectiveness, efficiency, scalability, and customer experience

Develop and evaluate future-state processes and operating models that clearly define responsibilities, decision points, measures, and required capabilities

Partner closely with Technology and business process owners to translate business needs into practical technology-enabled solutions and implementation requirements

Ensure solutions are designed within the broader operating environment rather than as isolated functional changes

Identify opportunities to simplify, standardize, automate, or eliminate work where appropriate

Drive organizational readiness,…