Asset Protection Specialist

Responsibilities

• Providing enthusiastic, professional, quality service to members, non-members and co-workers by phone and email
• The Asset Protection Specialist will be processing or researching standard and specialized inquiries
• Conduct thorough research for these inquiries and identifying potential fraud, place appropriate notes in assigned areas, balance cash letter and update proper documentation in year-end reporting
• Updating 3rd party collection agency files, editing account/person level notes and restrictions, completing right of offset for negative deposit account balances, determining account closure criteria with account research and closing accounts
• Additionally, provide guidance to branches/departments regarding return deposits, charged off negative deposit accounts and process requests received from our 3rd party check order vendor
• The Asset Protection Specialist will assist with special projects
• Maintaining a professional disposition while handling difficult member situations
• Include appropriate people in decision making, escalating issues as appropriate

Requirements

• High School diploma or GED
• Less than 1 year of job-related work experience
• Proficient in utilizing PC, Software, and other office equipment
• Must have good communication and interpersonal skills
• Good attendance and promptness is important

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note:

Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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