Member Engagement Representative; Morning & Weekend Availability

Overview

Job Category: Membership

Requisition Number: MEMBE
004023

Apply by clicking the Apply now button.

• Posted:
  February 5, 2026
• Part-Time
• On-site
• Rate: $14 USD per hour

• Thousand Oaks Family YMCA, 16103 Henderson Pass, San Antonio, TX 78232, USA

This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The Membership Representative maintains a supportive, positive atmosphere that welcomes and respects all individuals. Responds to member and guest needs, promotes memberships and programs, and maintains cleanliness and organization of the lobby area.

OUR CULTURE: Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world.

We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

ESSENTIAL FUNCTIONS:

LEADERSHIP

COMPETENCIES:

• Communication & Influence
• Engaging Community

QUALIFICATIONS:

• Requires a minimum of a High School Diploma or GED.
• Prefer a minimum of 6 months customer service, sales, or related experience.
• Certifications required within the first week of hire:
  Bloodborne Pathogens and Hazardous Communications.
• Certifications required within the first 60 days of hire: YMCA approved basic life saving skills such as CPR, First Aid, AED, and Emergency Oxygen.
• Excellent interpersonal and problem solving skills.
• Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
• Must be able to word process at 45 wpm and have working knowledge of Microsoft Office Suite.
• Must become proficient within 30 days in the use of Active Net.

WORK ENVIRONMENT & PHYSICAL DEMANDS:

• Work is performed in a fast-paced office environment.
• Regular use of computer for extended periods of time and ability to communicate via computer and phone/smart device.
• Visual acuity for reading screens and documents; ability to make changes as necessary.
• Analytical abilities and multitasking to identify problems and recommend solutions.
• Job requires accuracy, attention to detail, organizational and time management skills; ability to work within deadlines.
• Occasional stooping and bending with regular lifting up to 20 pounds.
• Must be able to stand for long periods and use keyboards, phone keypads, and writing utensils.
• Uses best practices and demonstrates up-to-date knowledge and skills in technology.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.