Call Center Representative
Job in
San Antonio, Bexar County, Texas, 78208, USA
Listed on 2026-02-28
Listing for:
Go Hiya
Full Time
position Listed on 2026-02-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Position Overview
We are searching for a Call Center Representative to join our growing team at Gohiya in San Antonio. This role is ideal for someone who thrives in a fast-paced environment, enjoys solving problems, and takes pride in delivering outstanding customer service. If you're a clear communicator with a positive attitude and a passion for helping others, we’d love to meet you!
JobFull time
Salary Range$16.00–$25.00 per hour
Key Responsibilities- Respond to a high volume of inbound customer calls with professionalism and care
- Assist callers by answering questions, resolving issues, and providing accurate information
- Maintain detailed and accurate records of customer interactions in our system
- Follow company policies and procedures while delivering top-tier customer support
- Escalate complex cases to the appropriate department or supervisor when needed
- Meet performance targets for call quality, resolution time, and customer satisfaction
- High school diploma or GED
- Basic computer literacy and ability to navigate call center systems
- Effective multitasking, problem-solving, and organizational abilities
Customer-focused mindset and positive attitude - Reliable attendance and punctuality
- Competitive hourly pay
- Performance-based bonuses and incentives
- Health, dental, and vision insurance options
- Paid time off and holidays
- Ongoing training and professional development
- A supportive and inclusive workplace culture
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