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Customer Success Associate; Overnight Shift
Job in
San Antonio, Bexar County, Texas, 78208, USA
Listed on 2026-02-28
Listing for:
Insight Global
Full Time
position Listed on 2026-02-28
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support -
Business
Customer Success Mgr./ CSM
Job Description & How to Apply Below
An Insight Global employer is looking for a Customer Success Associate to join the customer operations team. This person's main responsibility is to support Customer Success Managers and internal teams by ensuring operational excellence across customer experience, revenue recognition, churn mitigation, and continuous improvement. You play a key role in conducting audits and managing transactional efforts to deliver exceptional service. Success in this role requires strong organizational skills, attention to detail, and expertise in business operations and customer success, including workflow optimization, customer engagement, and alignment with company goals.
MustHaves
- Minimum of 3 years of Customer Success, Account Management, or Business Operations experience
- Experience with ticketing systems
- Experience working overnight shifts
- Associates or Bachelor's Degree
- Background in clinical, healthcare, or medical space
Position Requirements
10+ Years
work experience
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