Community Assistant

Overview

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Company:
Yugo USA
Community:
Prado Student Living

Job Title:

Community Assistant
Position Type:
Part-time / Hourly / On-Site
Compensation: $10 hour

The Community Assistant (CA) role is a leadership and career development opportunity that goes beyond a part-time job. The CA helps create a supportive and vibrant living environment within a student housing community. CAs assist with marketing and leasing, support residents, promote engagement, and help maintain a safe and inclusive atmosphere. The Community Assistant serves as a resource, provides customer service, and contributes to the residents’ well-being.

• Customer Service: Provide exceptional customer service to residents, prospective residents, and guests. Create a welcoming atmosphere by promptly addressing concerns, maintaining a clean and organized community space, and ensuring a positive resident experience.
• Resident Support: Assist residents with inquiries, concerns, and requests. Be a knowledgeable resource on policies, procedures, and services. Provide guidance and referrals to campus resources when necessary.
• Leasing & Marketing: Participate in outreach marketing, social media, tours, digital inquiries, calls, and visits; involved in the sales process as part of the team.
• Community Engagement: Develop and implement activities and programs that foster community spirit and involvement. Collaborate with staff to promote diversity and inclusion.
• Administrative Duties: Manage resident inquiries, maintain records, support room assignments, move-ins, and move-outs. Maintain bulletin boards and communications channels.
• Safety and Security: Promote a safe living environment by enforcing policies, reporting issues, and assisting with emergency response as needed.
• Team
  
  Collaboration:
  
  Work with staff to ensure cohesive operations. Attend meetings, trainings, and support Resident Directors as needed.
• Other: Participation in the “turn” process and additional responsibilities as required by the housing community.

• Strong communication and interpersonal skills; ability to work with diverse groups.
• Ability to lead, motivate, and mentor others; strong teamwork and organizational skills.
• Proficiency in basic computer use and ability to learn software applications.
• Flexibility to work evenings, weekends, and occasional events; on-call for emergencies.
• Knowledge of campus resources or willingness to learn; commitment to diversity and inclusion.
• Current account in good standing (if current resident).

• Customer Service – Manage difficult situations, respond promptly, solicit feedback, and meet commitments.
• Interpersonal Skills – Solve conflicts, maintain confidentiality, listen, and stay open to ideas.
• Leadership – Inspire and motivate, accept feedback, recognize others, and influence positive actions.
• Teamwork – Contribute to team success, be open to others’ views, and build morale.
• Diversity – Respect differences, promote inclusion, and maintain a harassment-free environment.
• Professionalism – Act tactfully, handle pressure, and honor commitments.
• Ethics – Demonstrate integrity and uphold organizational values.
• Attendance/Punctuality – Be reliable and on time for duties and meetings.

COMPENSATION AND BENEFITS: This position offers competitive compensation and opportunities for advancement and growth.

• Frequently stand and walk; continually sit; dexterity with hands and fingers; speak and hear.
• Occasionally exposed to outside weather; moderate noise level in the work environment.
• Occasion to lift and/or move up to 25 pounds.

EXCITING NEWS:
Campus Advantage is now part of Yugo!

In September 2025, Campus Advantage joined forces with Yugo, the world’s first global student housing operator. This strategic acquisition brings together two industry leaders to operate nearly 40,000 beds across 88 properties in 28 states. The transition to Yugo U.S. means more opportunities and stronger commitment to residents and team members alike.

Yugo is global, growing, and focused on purpose with programs such as Live Your Best Life (sustainability, professional development, personal growth). Yugo’s culture is inclusive, bold, and future-focused.