Customer Service Assistant

About Fox Fruit

At Fox Fruit, we believe that every business deserves a smart, adaptive marketing partner. Our team of experts blends strategic insight and creative solutions to deliver results that matter. We are committed to fostering organic growth for our clients through innovative approaches tailored to their unique needs.

We are seeking a customer-focused Customer Service Assistant to support daily service operations and help create positive customer experiences. This role is ideal for individuals who enjoy helping others, solving problems, and developing strong communication skills in a professional environment.

• Assist customers with inquiries, requests, and general support needs.
• Provide accurate information regarding products, services, and company procedures.
• Maintain professional and positive customer interactions.
• Document customer communications and update records accurately.
• Help resolve routine customer concerns and escalate complex issues when appropriate.
• Support daily customer service operations and administrative tasks.
• Collaborate with team members to ensure customer satisfaction.

• Strong communication and interpersonal skills.
• Customer-focused with a positive and professional attitude.
• Excellent organizational and multitasking abilities.
• Ability to work effectively in a fast-paced environment.
• Basic computer skills, including email, data entry, and document management.
• Reliable, detail-oriented, and team-oriented.
• Entry-level candidates welcome; training provided.