Customer Care Specialist II - Proactive Support & Escalations
Job in
San Antonio, Bexar County, Texas, 78208, USA
Listed on 2026-06-20
Listing for:
BD Mexico
Full Time
position Listed on 2026-06-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
BD Mexico in San Antonio, Texas, is looking for a Customer Care Specialist to engage with customers via phone, chat, and email. This role requires strong analytical skills and the ability to work under pressure while providing exceptional customer service.
The ideal candidate will possess a high school diploma or GED, with preferred qualifications including an Associate's or Bachelor's Degree in relevant fields. Experience in a customer contact center is essential.
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