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Lead Associate

Job in San Antonio, Bexar County, Texas, 78230, USA
Listing for: The UPS Store
Full Time position
Listed on 2026-06-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Position: Full-Time Lead Associate

Join Our Local Team

We are the local The UPS Store located at the intersection of Huebner and Vance Jackson. We are looking for a team member to come be a part of our local community and help friends and neighbors with their personal and small business needs.

Why Work For Our Local Family-Run Business?
  • We have a great team
  • There is always more to learn at The UPS Store
  • The skill set learned can transfer to more than 5000 locations around the country
  • We have a paid time off program
  • No late hours, and weekend hours are short
  • Closed all major holidays

We offer flexible scheduling

  • Would you rather work a weekend shift instead of a weekday shift once a week? Would you rather work afternoons so you can drop your kids off at school? Work with us to set your schedule and then we can run with it.

As a Center Associate you will have the opportunity to grow your skills!

  • Learn the logistics of domestic and international shipping through both UPS and Postal Service
  • Produce finished print products including posters, booklets, brochures, and business cards
  • The more you learn, the more you earn (Ask us about our incentive program)

We are looking for a person that is willing to learn, and enjoys working as part of a team. If this sounds like you, we look forward to meeting you!

Responsibilities
  • Deliver outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, team members, and management
  • Take ownership of the customer's needs and offer viable solutions
  • Take action to learn all product and service offerings, alternative solutions, and industry trends
  • Operate all equipment, software, and devices in an expert fashion and be willing to teach others
  • Maintain a clean, organized, and safe working environment
Qualifications
  • Prompt, reliable, and responsible
  • High school diploma or GED required
  • Strong computer skills
  • Outstanding verbal and written communication skills
  • English required and Spanish a plus
  • Solid spelling and math skills
  • Able to lift 40+ pounds
  • Up to 40 hour per week work schedule is a good fit for you
Position Requirements
10+ Years work experience
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