Customer Success Manager
Job in
San Antonio, Bexar County, Texas, 78201, USA
Listed on 2026-07-01
Listing for:
TrueLoyal
Full Time
position Listed on 2026-07-01
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Customer Success Mgr./ CSM, Account Manager -
Sales
Client Relationship Manager, Customer Success Mgr./ CSM, Account Manager
Job Description & How to Apply Below
Customer Success Manager
The Customer Success Manager is the cornerstone of our client relationships, serving as a trusted advisor and long-term partner to our most valued accounts. This role goes beyond traditional account management — it demands a consultative, executive-level presence capable of building deep, enduring partnerships with senior stakeholders, aligning our solutions to clients' broader business and marketing strategies, and championing their success at every stage of the journey.
The focus is on relationship depth, retention, growth, and expansion within assigned accounts, measured by Net Retention Rate and Churn.
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