General Office​/Customer Service Rep

General Office / Customer Service Representative PART TIME

Part Time Must be able to work weekends.

Gate One is dedicated to providing exceptional service to our customers and maintaining a productive and positive work environment. We are looking for a motivated and friendly General Office/Customer Service Representative to join our team. If you possess strong communication skills and have a passion for helping others, we want to hear from you!

Job Summary:

The General Office/Customer Service Representative will be the first point of contact for our customers, providing assistance via phone and in-person interactions. This role requires a proactive individual who can handle various administrative tasks while ensuring an exceptional experience for our customers.

• Respond to customer inquiries via phone and in-person promptly and professionally.
• Provide accurate information about products, services, and company policies.
• Assist in managing office tasks, including filing, data entry, and maintaining records.
• Process fuel orders.
• Resolve customer complaints and issues with empathy and efficiency.
• Maintain an organized and tidy office environment.
• Collaborate with other departments to ensure seamless service delivery.
• Perform other administrative duties as assigned.

• High school diploma or equivalent;
  Associate’s degree preferred.
• Previous experience in customer service or administrative roles is a plus.
• Excellent verbal and written communication skills.
• Experience in Quick Books is a plus.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• A positive attitude and a willingness to learn.

Interested candidates should submit their resume and a cover letter detailing their experience and interest in the position through the application link. Please include “General Office / Customer Service Representative Application” in the subject line.

Gate One is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.