Customer Care Specialist
Job in
San Antonio, Bexar County, Texas, 78208, USA
Listed on 2026-07-13
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Call Center / Support
Job Description & How to Apply Below
Responsibilities
- Manage order entry for customers (creation of orders)
- Handle complaints and claims
- Monitor customer credit notes
- Provide feedback on sales performance
- Help resolve disputes between Sales and Marketing and Customers
- Process returns of stock
- Issue invoices
- Maintain databases
- Produce reports as required
- High school diploma required
- 2 years of customer service experience required
- 2 years of call center experience preferred
- Fluent English
- Excellent telephone manner
- Good PC skills including knowledge of Microsoft Word, Excel, Outlook
- Ability to work well under pressure
- Positive attitude
- Commitment to providing excellent customer service
- Team player
- Self motivated
- high school diploma
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