Help Desk Customer Advocate
Job in
San Antonio, Bexar County, Texas, 78208, USA
Listed on 2026-07-14
Listing for:
Unisys Corporation
Full Time
position Listed on 2026-07-14
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support, Bilingual
Job Description & How to Apply Below
Unisys Corporation is seeking a Customer Service Agent to greet callers, diagnose issues, answer questions, and provide real-time solutions. You will document interactions in the CRM, follow scripts, and escalate as needed to deliver a seamless, courteous experience.
The role requires a high school diploma or GED, 1–2 years in a related area, and prior call center experience. You will multitask across tickets while maintaining accurate notes and contributing to quality assurance metrics.
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