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Service Desk Specialist — Customer Experience Champion
Job in
San Antonio, Bexar County, Texas, 78208, USA
Listed on 2026-07-14
Listing for:
Unisys
Full Time
position Listed on 2026-07-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, CRM System
Job Description & How to Apply Below
Unisys is seeking a customer service professional in the United States to handle inbound calls, diagnose issues, and provide real‑time solutions. You will document interactions in CRM, follow scripts while personalizing responses, and conduct outbound follow‑ups to nurture leads.
The role emphasizes multitasking, reliable customer service experience, and adherence to performance metrics. Equal opportunity employer with standard benefits and in‑office work expectations.
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